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Why does my payment status still say "pending payment"?

e-Checking: After paying by e-Checking, the order status will state "payment processing". This is because the payment requires 4-5 working days to reach the supplier's account. Once the supplier receives it, the order status will change to "waiting for supplier's shipment".

Credit Card: After paying by credit card, the payment status will be updated in the system within 30 minutes. Please wait patiently.  After that, it will take 2-3 working days for the payment verification.

Telegraphic Transfer (T/T): After paying by telegraphic transfer and your payment has been received, the status will change to "waiting for supplier to ship order". If the supplier has received your payment but the status still shows "waiting for payment", please click here to contact our customer service teamlivechat.PNG.

最後更新:2017-05-22 21:32:52

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