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How do I contact customer service team?

Step 1:Visit www.alibaba.com find 'For Buyers'     

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Step 2:Select “Live Chat” and click “Chat now“

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Step3:Click “Chat now” beneath “ I’m a buyer on Alibaba.com”

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Step 4:To contact our live chat, please kindly select any question in the list page. And you shall see the page as below and then please click on the button "click here to contact live chat":

 

 

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When it require for login but you encounter login issue or you have not registered an account yet, you may directly click the button "Click here as a guest" to contact online service as a tourist without the need of logging in.

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You are suggested to get 7*24h online service here if you have any questions (Monday – Sunday, 0:00-24:00).

 

最後更新:2017-05-22 21:30:23

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