WIN10蓝屏问题(dmp日志及错误代码列出)
(1)错误代码:0x000000f7 (0x0000f64646b26474, 0x0000f64e46b26474, 0xffff09b1b94d9b8b, 0x0000000000000000)
(2)背景:两天前在Lenovo维修站更换过主板,加的8G内存条亦是联想原装新内存条,应该不会是兼容性问题
(3)日志文件:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\082917-11593-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffac56`2b15a050?
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Debugger can not determine kernel base address
Windows 7 Kernel Version 15063 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`31884000 PsLoadedModuleList = 0xfffff800`31bd05c0
Debug session time: Tue Aug 29 17:27:16.109 2017 (UTC + 8:00)
System Uptime: 1 days 13:44:59.907
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Debugger can not determine kernel base address
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
..................................................
Cannot read PEB32 from WOW64 TEB32 00009d69 - Win32 error 0n30
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffad0aca145491, 2, 0, fffff800318f575d}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : hardware_ram ( PAGE_NOT_ZERO )
Followup: MachineOwner
---------
*** Memory manager detected 40297 instance(s) of page corruption, target is likely to have memory corruption.
(4)显示可能是内存问题
进一步输入!analyze -v 显示分析:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
FAULTING_MODULE: fffff80031884000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 0
READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
ffffad0aca145491
CURRENT_IRQL: 0
FAULTING_IP:
nt+7175d
fffff800`318f575d 0fb64311 movzx eax,byte ptr [rbx+11h]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
BAD_PAGES_DETECTED: 9d69
LAST_CONTROL_TRANSFER: from fffff800319fb8a9 to fffff800319f0560
STACK_TEXT:
ffffc200`ec67c698 fffff800`319fb8a9 : 00000008`0000000a ffffad0a`ca145491 00000000`00000002 00000000`00000000 : nt+0x16c560
ffffc200`ec67c6a0 00000008`0000000a : ffffad0a`ca145491 00000000`00000002 00000000`00000000 fffff800`318f575d : nt+0x1778a9
ffffc200`ec67c6a8 ffffad0a`ca145491 : 00000000`00000002 00000000`00000000 fffff800`318f575d 00000000`0000000f : 0x8`0000000a
ffffc200`ec67c6b0 00000000`00000002 : 00000000`00000000 fffff800`318f575d 00000000`0000000f 00000000`00000000 : 0xffffad0a`ca145491
ffffc200`ec67c6b8 00000000`00000000 : fffff800`318f575d 00000000`0000000f 00000000`00000000 00000000`00000000 : 0x2
STACK_COMMAND: kb
SYMBOL_NAME: PAGE_NOT_ZERO
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware_ram
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
---------
最后更新:2017-08-29 21:02:51
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