855      阿里云  技术社区[云栖]

acpi.sys驱动问题，求看看是什么问题，蓝屏的那个界面忘记拍照了

我将windows的dmp文件调试了下，调试信息如下：

求教

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\041817-9890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`025cc272?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00242312?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`02f29772?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9a3c0?
Symbol search path is: SRV*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
Machine Name:
Kernel base = 0xfffff800`03e06000 PsLoadedModuleList = 0xfffff800`04048730
Debug session time: Tue Apr 18 12:32:05.636 2017 (UTC + 8:00)
System Uptime: 0 days 4:54:17.840
Loading Kernel Symbols
...............................................................
................................................................
...........................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800d0417e0, fffff80000b9a3d8, fffffa801243e010}

Probably caused by : ACPI.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d0417e0, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, Functional Device Object of the stack
Arg4: fffffa801243e010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa800cd107b0

IMAGE_NAME:  ACPI.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79294

MODULE_NAME: ACPI

FAULTING_MODULE: fffff88000eea000 ACPI

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9a388 fffff800`03ee8570 : 00000000`0000009f 00000000`00000003 fffffa80`0d0417e0 fffff800`00b9a3d8 : nt!KeBugCheckEx
fffff800`00b9a390 fffff800`03e80e4c : fffff800`00b9a4c0 fffff800`00b9a4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x2e4a0
fffff800`00b9a430 fffff800`03e80ce6 : fffff800`0402afe0 00000000`00114581 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9a4a0 fffff800`03e80bce : 00000029`1ce4b555 fffff800`00b9ab18 00000000`00114581 fffff800`03ff82a8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9aaf0 fffff800`03e809b7 : 0000000a`6a5fa9c1 0000000a`00114581 0000000a`6a5fa9b5 00000000`00000081 : nt!KiTimerExpiration+0x1be
fffff800`00b9ab90 fffff800`03e6d14a : fffff800`03ff4e80 fffff800`04002cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9ac40 00000000`00000000 : fffff800`00b9b000 fffff800`00b95000 fffff800`00b9ac00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys

Followup: MachineOwner
---------

如果谁要更详细的分析，私我要日志文件

您好！

由于长时间未收到您的回复，该问题会暂时作为归档处理，如果有其他问题需要提交，也欢迎您再次提问。

最后更新：2017-05-12 10:23:19

  上一篇： 电脑每次都是打开大概五分钟就会蓝屏重启

  下一篇： Windows7 升级Windows8.1遭遇困难