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Latest iPad Pro widget problem

My new iPad Pro has issues with the widget screen. Frequently when I swipe to that screen the widgets don't load or only partially load. I have to reboot the iPad to restore their function. Any ideas ?

Hello Jonathan,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with widgets in the Today View on your iPad Pro. Since restarting didn't help your issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud. 


How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
 

Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article: 
 

If your iPhone, iPad, or iPod touch won't turn on
 

Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.


Cheers!

最後更新：2017-09-16 23:25:13

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