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12inch macbook lcd screen broken on its own

Hello I have 12inch macbook early 2016 model and yesterday when I was working on it a single dead pixel line appeared . macbook is 3 months old and never been dropped or any kind of pressure was applied on it. Apple technicians told that inner LCD is broken . is there any kind of manufacturing defect because it happened in front of my eyes. Can I get my macbook replaced under warranty? The hairline crack is increasing day by day and there are no signs of drop and there is not even a single scratch on my macbook

Aniketindiaa wrote:

 

Apple technicians told that inner LCD is broken .

Did the technician physically see and inspect your Mac?

If so, they probably answered your question.

If not, that would be the next step.  Take your Mac to an Apple Store or Authorized Apple Service Center and let them see and inspect your Mac and advise you how to proceed.

Aniketindiaa wrote:

 

Apple technicians told that inner LCD is broken .

Did the technician physically see and inspect your Mac?

If so, they probably answered your question.

If not, that would be the next step.  Take your Mac to an Apple Store or Authorized Apple Service Center and let them see and inspect your Mac and advise you how to proceed.

Currently MacBook is under diagnostic and they wil update soon but icare technicians were saying that broken LCD is not covered under warranty. But I have read on forums that many people got their MacBook replaced due to same issue. Is there any hairline crack rule?

I have the same problem on my new 12 inch MacBook, glass is perfectly fine, but LCD is broken. Could you please tell me what happened with you, did they replace it for free, or did you have to pay? If yes, what was the cost?

Thanks!

I had this same issue, MacBook Pro, 6 weeks old, had hairline crack exactly at the sharp point of where the hinge is. This has grown and spidered over past few weeks and now the size of 2 centimeters.  Took it to Apple and got blamed for shutting something inside and closing cover.  I think I would of remembered doing this.  I had a MacBook Air for 5+ years and no damage to the screen.  I think the lower portion of the screen appears as a solid bar is not a good design and is actual glass vs. the old version.  My 2 cents.  Apple told me this is not covered and would be $430.  Having used Apple products for 20+ years this is very disappointing and new model is too delicate

最后更新：2017-08-29 03:40:49

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