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dvd and CD  drive not working it will not ...

i mac has not being accepting any disc for a couple of weeks i need it to work

Reset the System Management Controller (SMC)

 

1. Shut down the computer.

2. Unplug the computer's power cord.

3. Wait fifteen seconds.

4. Attach the computer's power cord.

5. Wait five seconds, then press the power button to turn on the computer.

 

and NVRAM and PRAM

 

1. Shut down the computer.

2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.

3. Turn on the computer.

4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.

6. Release the keys.

Another help source (if you haven't already done so).

 

Go to your OS Help Menu.  In the search field type dvd

Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

 

You can also do the same in Disk Utility.  Open same up.

At the bottom left of the window, click on the purple button w/the "?" in the middle.

This will bring up the Help Menu.

 

===============

 

Try a different brand.  Top forum favorites

CDs

FUJI

TDK

Verbatim

 

DVDs

Maxell

Verbatim

 

Make sure the DVDs are not dirty, smudged and/or scratched.

https://docs.info.apple.com/article.html?artnum=50448  How to Handle and Clean CD and DVD Discs

 

 

 

Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs.

 

 

 

 

 

 

 

 

 

 

 

 

 

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I found a lot of people on the internet were complaining about the same issue and discounting the first crazy (so i thought) bit of advice I read I set about reinstalling drivers, rebooting, reinstalling Snow Leopard, PRAM reset, deleting permissions etc etc to no avail. So as a last resort, totally fed up at this point and resigned to buying a new DVD drive / Macbook I remembered the first bit of advice I read.

 

I took out my Tesco Clubcard, wrapped it in a Vision Express lense cloth, jammed it about 3 cm's in to the optical drive slot and wiggled it about a bit. I couldn't beleive the amount of crud that came out of it. I used the same method with several baby wipes and guess what...

 

It worked!!!

 

I can now play all my DVD's and CD's

 

Wish I'd just done this in the first place.

 

Matt

Super Funny!!! this totally worked for me also, thanks!!!!

Worked for me too. Genius!

Thank mattcurtis777,

 

Totally worked for me too!

i think i just used the cd driver twise in a year or more and it didnt work when i needed it. i remember.

None of the above are working for me.  I tried every single one.  Last time I used by disc drive was two days ago & it was working fine.  I have a Macbook Pro from 2008.  Any other troubleshooting ideas?

Cheers Matt. Worked for me too. And so cheap!!!! Lol

Baby Wipes did not work for me.

I got the crazy idea and inserted the original iMac Applications Install DVD.  It worked.  Tried another non iMac disc (.jpgs) and it would not read.

Frustrating.

That's awesome! I cleaned out the inside of my drive using the card and lens cloth and it worked! Thanks dude.

Can also say it worked for me. I figured I had nothing to loose by trying the cleaning cloth and a piece of cardboard. Worked awesome! Thank you!

salsabella wrote:

 

None of the above are working for me.  I tried every single one.

 

You contacted Apple Support or your local AASP and made a service appointment....?

mattcurtis777 - this absolutely worked for me as well.  I reset the SMC, the PRAM and the NVRAM and to no avail.  I then took a baby wipe, cut it in half, put it around a credit card, stuck it in probably a little further than 3 cm,  moved it around for a while, some crud came out.  I then inserted a blank DVD (my goal) and what do you know - it recognized it and didn't eject it like it had been doing.  Thanks!  So net-net folks - start with this approach first.



最后更新：2017-10-13 23:18:22

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