Not receiving messages

I have problem with my phone i not receiving any message I try login in to I message not recognize my Apple ID

Hello Elona011,

Thank you for using Apple Support Communities!

I understand from your post that you are not able to sign into iMessage because your Apple ID is not being recognized and you cannot receiving any messages. The following article has steps which will assist in resolving issues pertaining to signing into iMessage:

If you get an error when trying to activate iMessage or FaceTime - Apple Support

The article listed below has steps which help resolve issues not receiving messages:

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

Let us know how it goes.

Best Regards.

最後更新：2018-01-05 19:17:16