312      iPhone_iPad_Mac_apple

I have a Lexmark printer/fax/scanner. the print...

I have a Lexmark printer/fax/scanner. the printer and fax work, but when I try to scan I get the following error."An error occured while communicating with the scanner" how do I access the scanner feature?

See this thread with suggestions

Lexmark scanner no longer functions

company

https://www.lexmark.com/en_US/support-downloads/osx-compatibility.shtml?linkSelec ted=node4

list

https://support.lexmark.com/index?page=content&id=OS22&locale=en&userlocale=EN_US

See this thread with suggestions

Lexmark scanner no longer functions

company

https://www.lexmark.com/en_US/support-downloads/osx-compatibility.shtml?linkSelec ted=node4

list

https://support.lexmark.com/index?page=content&id=OS22&locale=en&userlocale=EN_US

Have you tried Applications/Image Capture or VueScan?

VueScan

VueScan FAQ

Found out that this was a network security issue. I don't exactly know what is causing the error ,but I connected both the mac and the hp printer to my phones hotspot and it worked. Was able to scan without any issues.

I suggest changing the security setting of the router to  just WPA or try making it open just to test if it will work.

I hope this helps !

最後更新：2017-09-13 10:55:55

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