391      iPhone_iPad_Mac_apple

Itunes store software error?

My itunes is not normal please see the picture below, it's 10.3.3 iphone 7 currently residing here in the philippines... my friend's itunes store has music where they can download but me none why....  The picture is when I first open my Itunes store...

Hi there, Hanzafp!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with the appearance of the iTunes Store on your iPhone. First, follow the steps listed here to Force an app to close on your iPhone, iPad, or iPod touch. Once you have closed the iTunes Store, Restart your iPhone, iPad, or iPod touch and test it out again.

Another option you can try if you still see the issue in the iTunes Store is to check out the steps in this article to Remove built-in Apple apps from the Home screen on your iOS device with iOS 10-Apple Support. This will allow you to remove the iTunes Store and then reinstall it to see if that resolves the issue.


Let me know the results and have a great day!

最後更新：2017-09-07 03:47:07

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