66      iPhone_iPad_Mac_apple

Need serious help or talk to customer support, ...

TL;DR= AppleiD account has two-step verification

-AppleID account had its password AND phone number changed

-I am the only person with access to this account

-I need the account back

Hey all, so i've been trying to access my itunes/icloud/apple account that i've had since forever and i am unable to do so. It seems my password AND phone number have been changed on my account. This is a huge problem for me because i have very important apps on my phone that i NEED to have access to.

I cannot call apple support because i currently live in the Caribbean and i think i've been through every nook within the apple website in search of answers to my problem. Obviously, the account recovery option can not work in my situation.

I have two of my personal emails registered to the "stolen" Apple account, i really need this AppleID back.

Does anyone have a support email i can contact? Or does apple have a type of "live-chat" for people seeking help (free of course)

You might try this link:

Contact Apple for help with Apple ID account security - Apple Support

https://getsupport.apple.com/

You might try this link:

Contact Apple for help with Apple ID account security - Apple Support

I received an email saying someone had logged into my Apple account from a device in India.  Is this email authentically from Apple?  If so, how to I respond to the email?

Is this email authentically from Apple?

Nobody on here will know. To check it :

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

最後更新：2017-08-22 17:33:51

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