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I have reinstalled iTunes on my PC running Wind...

I have been using iTunes for years on my PC. It has always worked fine.

 

After the iOS release, however, I cannot get iTunes to load at all.

 

When I open iTunes, the normal screen displays in the background, with a popup window asking for my password.

When I enter my information (ID and PWD), the popup goes blank, and the word Password flashes off and on very rapidly.

 

This situation takes over my computer, and the only way I can escape is to load ProcExp or the Task Manager and kill iTunes.

 

Please tell me how to get iTunes to get past this issue.

 

Thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.

 

 

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling it may help to right-click on the setup file and use Run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

 

Review the other boxes and the list of support documents further down the page in case one of them applies.

 

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

 

 

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

 

 

tt2

If iTunes is apparently installed correctly try the following in turn until iTunes opens/reopens normally:

 

  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you.

 

tt2

最後更新：2017-10-03 19:19:39

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