997      iPhone_iPad_Mac_apple

Itunes update

Hi

I am trying to update my Itunes because it say there is a update and it now come up saying HRESULT -2147024770. contant your support personnal my laptop tstoshiba AMD graphics with core I5 cpu with about 900GB HB

troubleshooting steps

1 uninstall and reinstall itunes

2 restart my laptop

3 check for update of my laptop

4 retry installing Itunes again

every time i try and update my itunes it comes up with HRESULT -2147024770 message

what can I do to get around this problem

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator (this behaves differently even if yours is an admin account). In some cases you may also need to disable any non-Microsoft anti-virus software while installing.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

最後更新：2017-08-22 04:54:52

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