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Cracked screen

Cracked the screen on my Series 2 apple watch.  Now I can't enter my lock code because some of the numbers wont read my touch.  Tried to disconnect the watch with the App hoping I could reset the,watch and not use a lock code.  But the watch won't let me disconnect it without entering my lock code to finish the disconnect process.  Help.  Anyway to override the lock code, or is my watch now useless?

You will likely need to get the Watch replaced, even if you could get around the passcode, other issues will arise.

 

See https://support.apple.com/watch/repair/service for service options.

Hi

 

Follow these steps to erase your locked Apple Watch and remove the passcode:

 

  • Connect your watch to its charging cable, connected to power.
  • Whilst keeping your Apple Watch on the charger:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger and then tap on Erase all content and settings.

 

Apple advises that you should not continue using a damaged Apple Watch.

 

Apple does not offer a screen repair or replacement service for Apple Watch and Apple Watch is not user-serviceable.

 

Your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased.

 

Prices vary by model and region. Apple's out-of-warranty repair prices in the US, for example, are detailed here:

 

 

Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options:      

 

最後更新：2017-09-28 00:42:58

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