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Sierra Update Deleted All My Docs on iCloud

I accepted the "updates ready to install" not really even thinking about it.  I do recall noticing that it was a Sierra update.  It updated... and wiped my iCloud completely.  I've connected with help desk.  Two people told me "they see something really large out there" but that they need the engineers to to look at it.  The engineers tried a restore but it returned nothing.  All files gone.  This happened ~ 3 weeks ago and I've been dealing with help desk.

Do you have a backup you can restore from?

Eric unfortunately no.  I figured the clould was safe.

最後更新：2017-08-29 04:23:16

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