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iTunes Store blank screen...

Cannot get ITunes store screen...here is diagnostic report....

 

Microsoft Windows 10 x64 Professional Edition (Build 16299)
Hewlett-Packard HP EliteBook 8570p
iTunes 12.7.0.166
FairPlay 2.13.16
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 11.0.0.30
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.0.0.2 (765.20)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 6.2.2.39

iTunes Serial Number 00000173573D7BAC

Current user is not an administrator.
The current local date and time is 2017-10-06 17:09:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.16299.15
c:\windows\system32\msvcp140.dll: 14.10.25017.0
c:\windows\system32\vcruntime140.dll: 14.10.25017.0
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\windows\system32\msvcp110_win.dll: 10.0.16299.15

**** External Plug-ins Information ****

No external plug-ins installed.

Bonjour service 3.0.0.2 (765.20) is currently running.
iPodService 12.7.0.166 (x64) is currently running.
iTunesHelper 12.7.0.166 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {2BF2038B-D183-40BD-B0FB-F2510F47499C}
Description: TAP-Windows Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Adapter Name: {77E50864-2C1B-4E41-A468-806B91ED2AFB}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Adapter Name: {133B045F-83C4-47A8-AE54-ECB804E8887E}
Description: Bluetooth PAN HelpText
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Adapter Name: {1D526D0C-209B-42AC-8896-35D19FC6E5A5}
Description: Intel(R) Centrino(R) Advanced-N 6205
IP Address: 192.168.1.64
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri Oct  6 07:08:48 2017

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers: 192.168.1.254

Adapter Name: {3BB6A9C9-4C2F-4F46-B948-FE161D620122}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online:  Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80090326).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2017-10-06 17:05:11.



最後更新:2017-10-07 05:32:39

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