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AirPort BRCM4360 crashes on 10.12.2

After recent update (maybe a coincidence) my MacBook Pro (Retina, 15-inch, Late 2013) started to crash randomly (black screen, fan boost -> shutdown) during Wi-Fi usage.

 

CrashReport logs indicate that the problem is Brcm4360 with the following message:

 

Dec 30 12:28:16.193676 +0300 000001.488872 Brcm4360<D>[0] [0x9bd25237a78c3d79][1][0] apple80211Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0, pid[0]'kernel_task'

Dec 30 12:28:16.193686 +0300 000001.488882 Brcm4360<D>[1] [0x9bd25237a78c3d79][1][0] apple80211Request Get "ID:80" rejected while _powerState:0, pid[0]'kernel_task'

 

With Wi-Fi disabled the problem doesn't appear. I tried to go through the logs myself, but the main reason for why "Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0," is still unknown for me.

 

Full logs: https://pastebin.com/TA0s0ahM

Other topics with the same problem: https://apple.stackexchange.com/questions/266783/when-i-open-the-lid-of-my-macboo k-pro-late-2014-macos-sierra-it-crashes sudden shutdown

 

Have anyone ever encountered anything similar or have any suggestions on how to fix this? Laptop is out of warranty, I believe for the time being I'll just remove broadcom adapter from the board altogether and use any usb-wifi dongle I can find, but would be good to see if anyone encountered similar problems before taking the laptop to repair.

 

Thank you in advance for your feedback!



Hi AlexyPonomarev,

I understand that when using Wi-Fi, your MacBook Pro crashes when opening the lid to wake it from sleep. I know it's important to have your MacBook Pro stay on reliably, so I'm happy to help.

To start, try resetting your SMC and NVRAM, which can often help when having issues with components like this:

Reset the System Management Controller (SMC) on your Mac - Apple Support
How to reset NVRAM on your Mac - Apple Support

If the issue continues, you may want to reinstall macOS. Just be sure to have a good backup first:

Use Time Machine to back up or restore your Mac - Apple Support
How to reinstall macOS - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Hello chris_g1,

 

Thank you for your suggestions.


>> when opening the lid to wake it from sleep

 

That's not the case, unfortunately. It crashes randomly, no connection with waking up/opening the lid.

 

>> To start, try resetting your SMC and NVRAM

>> If the issue continues, you may want to reinstall macOS


My bad, I didn't mention I already tried both SMC reset and NVRAM reset, as well as restoring from TimeMachine backup taken prior to update. Reinstalling the OS is the last step, but I can't see how exactly it can fix the issue right now.


Best regards,

Alexey Ponomarev



I am having the same exact issue. This seems to be happening frequently as of recent (possibly new in 10.12.2). I am on the new late 2016 macbook pro 15" with touchbar.

 

"

Jan 09 18:20:31.107494 -0700 000001.648140 Brcm4360<D>[0] [0xafa586b924b461f5][1][0] apple80211Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0, pid[0]'kernel_task'

Jan 09 18:20:31.107503 -0700 000001.648149 Brcm4360<D>[1] [0xafa586b924b461f5][1][0] apple80211Request Get "ID:80" rejected while _powerState:0, pid[0]'kernel_task'

Jan 09 18:20:31.107533 -0700 000001.648179 Brcm4360<D>[2] [0xafa586b924b461f5][1][0] BRCM tunables:

"



I have the exact same behavior, although I am on a MacPro 6,1 (Late 2013) that started shortly after upgrading to 10.12..2.  Locks up, or reboots, with the following in the crash log:

 

Jan 10 12:29:18.185464 -0500 000001.903952 Brcm4360<D>[0] [0x3934f60a9abba58b][1][0] apple80211Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0, pid[0]'kernel_task'

Jan 10 12:29:18.185475 -0500 000001.903963 Brcm4360<D>[1] [0x3934f60a9abba58b][1][0] apple80211Request Get "ID:80" rejected while _powerState:0, pid[0]'kernel_task'

Jan 10 12:29:18.185501 -0500 000001.903989 Brcm4360<D>[2] [0x3934f60a9abba58b][1][0] BRCM tunables:

Jan 10 12:29:18.185506 -0500 000001.903994 Brcm4360<D>[3] [0x3934f60a9abba58b][1][0]   pullmode[1] txringsize[  256] txsendqsize[0] reapmin[   32] reapcount[  128]

Jan 10 12:29:18.185922 -0500 000001.904409 Brcm4360<D>[4] [0x3934f60a9abba58b][1][0] saveDeviceState: device[0x3934f60a9b7106eb], override[0]

Jan 10 12:29:18.186248 -0500 000001.904736 Brcm4360<D>[5] [0x3934f60a9abba58b][1][0] saveDeviceState: dump of cached config-space

 

This has gotten to be quite problematic, with crashes occurring several times a day and only a hard reboot brings it back. 



Thanks for your inputs guys, looks like this is becoming a common issue. Just to confirm and maybe save you some time so that you don't try to do this yourself:

 

1. NVRAM/PRAM reset - doesn't help

2. OS reinstallation + restoration from TimeMachine -> doesn't help

3. Full OS reinstallation (with wiping the drive clean) + restoration from TimeMachine -> doesn't help

4. Rolling back (via TimeMachine) to previous update (10.12.1) -> doesn't help

 

The only time it works stable and doesn't randomly reboot is while I'm booted with Ctrl+R to reinstall the OS for example, which is I believe is kind of a safe mode Even if you use Wi-Fi heavily in this mode.

 

Best regards,

Alexey Ponomarev



Hello all,

 

I have the very same issue with a MBP 13" (Late 2013). For me it only crashed 3 times now when I reopened the LID after a sleep.

 

Kind regards,

Andreas



Hi all - same problem here - same symptoms, tried all the steps mentioned earlier in this thread, bar full OS / disk wipe and system reinstall.

 

Progressively removed all non-Apple kernel extensions + daemons - didn't help.

 

Running 10.12.3. Currently experiencing crashes multiple times a day.

 

Ominous.

 

Grateful for any help.



Same problem over here, randomly shuts down, running 10.12.4. All crashlogs start with "Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0,"

Strangely enough for now it only seems to behave like this at home (ranging from once every few hours to several times an hour) behind my DLink wifi (DIR880 with ddwrt), have not seen it appear at work yet behind the apple airport...



Hi,

The same issue w/ WiFi is on Capitan version OS 10.11.6 started this year. One-two times a day, during normal usage.

Apr 09 10:04:46.085231 +0300 000001.294575 Brcm4360<D>[0] [0x29bd819333926e19][1][0] apple80211Request Get "APPLE80211_IOC_PHY_MODE" rejected while _powerState:0, pid[0]'kernel_task'

Apr 09 10:04:46.085244 +0300 000001.294588 Brcm4360<D>[1] [0x29bd819333926e19][1][0] apple80211Request Get "ID:80" rejected while _powerState:0, pid[0]'kernel_task'



What does Wireless Diagnostics show?

 

Wireless Diagnostics

 

Wi-FI connection drops

 

Wi-Fi Problems in OS X Yosemite

 

Wi-Fi Problems in OS X Yosemite (2)

 

Wi-Fi Problems in OS X Yosemite (3)

 

WiFi Potential Temporary fix - Yosemite

 

Also try turning off Bluetooth.

 

If your Wi-Fi source is capable of generating a 5 GHz Wi-Fi network, try that to help avoid conflicts with Bluetooth.



I have the same problems, AirPort crashes and my 2013 MacBook Pro shuts down. I was searching the web and I found a similar topic where someone suggested replacing of AirPortBRCM4360.kext. I am unable to do it because this file is in use by another kext. I tried unloading AirPort.kext, terminal said that it is impossible but I got a notification that there is no network card so I tried reloading AirPort.kext and at the exact time I got kernel panic. I am not eggheaded, but for me this is quite strong evidence that this .kext file is the reason. Do you guys have any idea how can I replace this kext file? Neither manual methods nor kext utilities from the web worked.



Hi everyone affected by this issue, can you specify your WiFi situation? For me, I am using a 5G WiFi provided by Netgear R8000. My iMac 5K late 2014 shuts down itself automatically once or twice a day. After that, I have to unplug the power supply and then plug it back. Or the mac won't start again.

 

Yesterday, after I read all posts in this thread, I almost was about to contact the Apple's service, then I realized that I should give it another chance by using 2.4G WiFi. Although it is slow than 5G, but it is better than crashing.

 

So far, I have not experience another shutdown. However, since it has not up to 24 hours, it may comes again.

 

I post it here to invite you all to test on your own Mac, to see it works or not. I will update this post if it happens again.



I got my first crashing today. So changing WiFi to 2.4G can't solve this issue.



I have turned off Bluetooth and crashes gone away. No single crash for more than a week.

So, obviously a BT conflict issue. Was on WiFi 2.4Ghz.



最後更新:2017-09-07 21:13:25

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