552      iPhone_iPad_Mac_apple

I keep getting charged on my credit card for un...

I keep getting charged on my credit card for unknown charges. Now i can not update my apps or download unless i have money on my card????? PLEASE HELP

Hi

Follow the instructions here in respect of the charges that you do not recognise:

• iTunes Store charges on bank, credit, and debit card statements - Apple Support

It may be possible to select None as your payment method. If you are not able to choose None (even for downloading free apps and updating existing ones), then the following support article explains why that is the case:

• Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Follow the instructions here as appropriate:    

• Pay an unpaid balance in the iTunes Store - Apple Support
• Change or remove your Apple ID payment information - Apple Support
• Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support

If you still need help with either issue, then contact iTunes Support:       

• Contact - Official Apple Support

(I'm afraid that no-one here can access your account to assist you directly. This is a user-based technical support community - you are not talking to Apple here).

最後更新：2017-09-09 22:42:10

  上一篇： how can i verify purchases history on iphone

  下一篇： Reset Security Questions Cannot Reset Security ...