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billing questions

Hi. I need to speak to someone about my iphone itune billing account. I need a number.

If you want to view your account's purchase history you can do so via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support

 

If you have a query about one of your purchases, you can with either use https://reportaproblem.apple com to contact iTunes Support (if the purchase was within the last 90 days), or https://www.apple.com/support/itunes/contact/

There is a charge on my account and I am not sure what it is.  How do I review it?  

You can view your account's purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option (or click on your id at the top left of the store's pages and the Account on the popup) , and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

 

Viewing purchase history : iTunes Store: See your purchase history and web order numbers

I have a charge on my credit card for "itune match" for 24.99 and that amount is showing on my account but I still don't know what it is for.  The phone number given on my credit card charge is a recording saying to go to itune.com/billing but it doesn't explain what it is for.

Darlene

iTunes Match is an annual subscription service ($24.99 per annum in the US) that allows you to upload your own music (e.g. music copied from CDs) to the cloud so that it's available on your other computers and/or iOS devices without having to manually copy/sync it : https://www.apple.com/itunes/itunes-match/

 

If you haven't subscribed to it, and nobody else who has access to your account and/or computers/devices has done so, then contact iTunes Support : https://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Start Here: https://getsupport.apple.com/Issues.action

 

For information on iTunes Match: https://www.apple.com/support/itunes/itunes-match/

Thank you.

Darlene

Susan,

 

Hi, I am trying to see how I can see my actual iTunes billing.  Is there a number I can call to speak with someone.  I check my credi card statement and it is not correct.  Thanks, Annette

If you want to view your account's purchase history you can do so via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support

 

If you have a query about one of your purchases, you can with either use https://reportaproblem.apple com to contact iTunes Support (if the purchase was within the last 90 days), or https://www.apple.com/support/itunes/contact/

TThere is a barge on my account I need to speak to someone

As previously posted: https://getsupport.apple.com/Issues.action

TO WHOM IT MAY CONCERN ,I HAVE BEEN GETTING ALOT OF MONEY TAKEN OUT OF MY CHECKING ACCOUNT I AM A SINGLE MOM AND I CANT AFFORD THIS IT HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW MY CHECKING ACCOUT IS OVER DRAWN PLEASE HELP ME I AM ON DISABILITY AND AGAIN CANT AFFORD THIS  ' MARCY KURRLE ' 6/13/16

Please don't shout. As you already know you are talking to fellow users on these forums, nobody on here will know what you've bought.

 

Viewing your account(s) purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

To see if you have any auto-renewing subscriptions (and to cancel any that you no longer want) : View, change, or cancel your subscriptions - Apple Support

may 5,2016 charge on my visa for 9.02$ which I did not purchase anything

Nobody on these user-to-user forums will know what the charge is for. You've looked at your accounts purchase histories ? And family members if you are a family organiser in family sharing ? If nothing shows, and if it's not a temporary store holding charge, contact your card issuer. If it shows but you (or the family member) didn't do it, and nobody else has access to the account, then change the account's password and contact iTunes Support

最後更新：2017-08-19 03:06:20

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