283      iPhone_iPad_Mac_apple

Billing issues

Hi

I was billed 10 times with the app Luminosity in my iPhone 6 plus.

This month renewed (8.4.16) and then after the next hours in same date starts debit the same amount.

Any chance i could get refunded?

I don't know how they bill. If you get a billing via Apple there is an option to question about the bill within the emailed receipt.

If so, try here

View, change, or cancel your subscriptions - Apple Support

Have you looked around here at their own site?

https://help.lumosity.com/hc/en-us

or here

https://help.lumosity.com/hc/en-us/sections/200420260-Payments-Refunds

My apologies is Lumosity**

I don't know how they bill. If you get a billing via Apple there is an option to question about the bill within the emailed receipt.

If so, try here

View, change, or cancel your subscriptions - Apple Support

Have you looked around here at their own site?

https://help.lumosity.com/hc/en-us

or here

https://help.lumosity.com/hc/en-us/sections/200420260-Payments-Refunds

Many thanks for sending this. I sent an email to them with my query with regards to this.

However as i was billed via app store any chance i could get refunded by lumosity? Because correct if iam wrong purchases made through app iTunes are non-refundable(subject to the iTunes terms of service).

Best,

You will have to ask them directly - we are users here like yourself, on this forum, Eliandro.

I paid for coins on an app and I guess I blocked me from the app

My phone charge for HBO and it wasn't me

If it was done on your phone then who have you let use the phone ?

Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : https://reportaproblem.apple.com

Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

If you, or the person you let use the phone, subscribed to the app : View, change, or cancel your subscriptions - Apple Support

ITUNES.COM/BILL unknown payment, how can i get my refund?

See previous replies

Have quation for the charge

If you mean a question the question is ... ?

To view an account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

Im getting billed 16.19 every month. I don't know who is charging me. I need this to stop

I need to know who is billing my card 16.19 per month

Have you checked your account's purchase history (and family members accounts if you are a family organiser in family sharing) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ? And : View, change, or cancel your subscriptions - Apple Support

If it shows there but you didn't buy them, and if nobody else has access to the account and did it, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://reportaproblem.apple.com or  https://www.apple.com/emea/support/itunes/contact.html

If it doesn't show on your account(s) (and if they aren't : About payment card authorization holds in the iTunes Store - Apple Support)  contact the card issuer

最後更新：2017-08-31 11:29:17

  上一篇： Replaced Hard Drive

  下一篇： Notes not upgrading or not providing option to ...