Series 3 missing GPS data
I went on a run this morning with my Apple Watch Series 3 with LTE, and left my iPhone at home. I used the Workout app on the watch to track the run. After I ended the workout and looked at the workout info in the Health app on my phone, I noticed that the duration and distance were recorded accurately, but GPS data was only saved for the very end of the run. The two screenshots illustrate the problem: one shows the statistics for the full workout, and the other shows that only 26 seconds of GPS data was recorded, covering a very short distance.
Hi
The following steps may help:
- On your iPhone, go to: Settings > Privacy > Location Services:
- Check that Location Services (the main setting at the top) is turned on.
- In the list of apps beneath, check that Apple Watch Workout is set to While Using.
- If each setting is already enabled:
- Try briefly turning off Location Services and then turning it back on again.
- Try briefly changing the setting for Apple Watch Workout to Never and then back to While Using.
- Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.
- Close certain apps and then restart both your iPhone and Apple Watch (normally):
- Close the Watch app, Activity app and Health app (if open) on your iPhone:
- Double-click the Home button, then swipe up on each app preview to close it.
- Turn both devices off together, then restart your iPhone first:
- Close the Watch app, Activity app and Health app (if open) on your iPhone:
If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
Hi
The following steps may help:
- On your iPhone, go to: Settings > Privacy > Location Services:
- Check that Location Services (the main setting at the top) is turned on.
- In the list of apps beneath, check that Apple Watch Workout is set to While Using.
- If each setting is already enabled:
- Try briefly turning off Location Services and then turning it back on again.
- Try briefly changing the setting for Apple Watch Workout to Never and then back to While Using.
- Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.
- Close certain apps and then restart both your iPhone and Apple Watch (normally):
- Close the Watch app, Activity app and Health app (if open) on your iPhone:
- Double-click the Home button, then swipe up on each app preview to close it.
- Turn both devices off together, then restart your iPhone first:
- Close the Watch app, Activity app and Health app (if open) on your iPhone:
If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
最後更新:2017-10-03 03:09:17
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