61      iPhone_iPad_Mac_apple

iTunes 12.7 device restore does NOT WORK

The removal of apps from the iTunes is a very bad move. To test the restore process I got out my old 4s which was last backup to to PC a year ago, it runs iOS 9.3.5 (the last ver avail to 4S). The following happened:

1) I fully reset the iPhone using the iPhone's delete all data. I connected it to iTunes activated it and started the 'restore from backup'

2) The restoration completely restored the structure of my iphone's home pages and folders with all the apps , other than the stock ones greyed out showing as "waiting". it very slowly started to download from icloud the apps.

3) After leaving the phone for a long time I came back to find that of the 300+ apps only 242 had restored. I thought they might be ones no longer on the app store.. BUT THAT IS WRONG as I soon found out. All of the apps that did not restore were now removed from homescreens (no longer present and greyed out) so I no longer knew what was missing

4) IT GETS BAD NOW, 127 of the apps are now showing as needing updates, so I checked the versions of a few, they are well out of date, not even close to the versions on the appstore. AND of the apps that had not restored, I found most were still present on the app store, I could manually download them and strangely they put themselves in the correct folder.

How Apple got this so badly wrong I do not know.

My task for the day is to reset again, using iTunes, screen capture all the home screens with greyed out icon, and allow the process to complete. Then do further diagnostics and will report back.

In Conclusion, despite all the apps being up to date in V12.6 of iTunes, v12.7 restored old versions over my broadband, then required many more Gbytes of data to update, taking many hours yesterday.

IF Apple wants to remove iDevice management from iTunes they should offer an addition application to manage the devices. I certainly will NOT be upgrading my 6s until I can be sure that I can clone my set up to the new device as easily as I did from the 4s to the 6s

Well I have reset and tried again, 3 hours later, many gigabyte of 40Mbps broadband data used and app download seems to have stopped 170 apps installed out of 300+, but 112 of them were very out of date versions, so they all had to be updated so twice the required data was used. Still short of many apps there were on phone. I have confirmed that you can manually copy an ipa file by dragging and droping to the device, but this is going to be painful. I think I'm now falling foul of this note I found on Apple site...

"Now you can finish setup and enjoy your device. Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is. Try to connect often to Wi-Fi and power to let the process complete."

This simply is NOT GOOD ENOUGH. I have given feedback to Apple.

Interesting.

On an alternative PC I installed v12.6 of iTunes, recovered my iPhone backup from a storage device. And reimported all my IPA files and updated in iTunes.

The backup I admit was old, but it restored old versions from I know not where via WiFi, some current versions and then copied across automatically the apps which were no longer in app store from PC (76 of them). I then had to update 126 apps from iTunes store using the iPhone. Now I finally have a fully restored and up to date iPhone.

Tempting fate I will soon backup my phone to the PC with 12.7 on and reset and restore to see if it works with a current backup.

最後更新：2017-09-17 16:54:13

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