642      iPhone_iPad_Mac_apple

iMac 2012 slow, beachball city

Hi, everyone,

My iMac 27 from 2012 is running Sierra 10.12.6 and has become very slow.  Spinning beachballs abound when I do just about anything, from typing to saving to opening a program.  Startup takes about 15 minutes.

I ran an EtreCheck report and it confirmed that performance is "poor".  I had it clean up a couple of orphans but I really don't know what to do beyond that and hoped someone could help.  Thanks...the report is pasted below:

EtreCheck version: 3.4.5 (455)

Report generated 2017-09-26 09:05:12

Download EtreCheck from https://etrecheck.com

Runtime: 18:21

Performance: Poor

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Beachballing

Description:

Computer is very slow and is beach balling on most everything.  Typing, saving, opening files.  It took 15 minutes for computer to fully start up today.

Hardware Information: ⓘ

    iMac (27-inch, Late 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac13,2

    1 3.2 GHz Intel Core i5 (i5-3470) CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 0/DIMM1

            Empty 

        BANK 1/DIMM1

            Empty 

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Proxy: ProxyAutoConfig

    iCloud Quota: 176.15 GB available

Video Information: ⓘ

    NVIDIA GeForce GTX 675MX - VRAM: 1024 MB

        iMac 2560 x 1440

Disk Information: ⓘ

    APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (752.95 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ

     USB20Bus

         hub_device

             hub_device

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB30Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

Configuration files: ⓘ

    /etc/hosts - Count: 1

Gatekeeper: ⓘ

    Mac App Store and identified developers

Clean up: ⓘ

    /Library/LaunchAgents/com.epson.eventmanager.agent.plist

        /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager

        Executable not found!

    ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist

        /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

        Executable not found!

    2 orphan files found. [Clean up]

Kernel Extensions: ⓘ

        /System/Library/Extensions

    [not loaded]    com.kensington.trackballworks.driver (1.1.1 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    175 Apple tasks

    [running]    104 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    41 Apple tasks

    [loaded]    172 Apple tasks

    [running]    106 Apple tasks

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-02-01) [Lookup]

    [running]    com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2016-05-31) [Lookup]

    [failed]    com.epson.eventmanager.agent.plist (? cd93600d 0 - installed 2012-05-08) [Lookup] - /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager: Executable not found!

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? b4479e4c 72ac4dde - installed 2017-09-04) [Lookup]

Launch Daemons: ⓘ

    [loaded]    com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2013-01-20) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e cf9ce3fb - installed 2014-02-26) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-21) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2013-02-01) [Lookup]

    [failed]    com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2011-10-22) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2016-08-29) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [running]    com.google.Chrome.framework.plist (Google Inc. - installed 2017-09-26) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-26) [Lookup]

User Login Items: ⓘ

    Dropbox    Application

        (/Applications/Dropbox.app)

    Safari    Application

        (/Applications/Safari.app)

    Stickies    Application

        (/Applications/Stickies.app)

    Mail    Application

        (/Applications/Mail.app)

    Skype    Application

        (/Applications/Skype.app)

    MailTagsHelper    Application

        (~/Library/Application Support/Indev/MailTagsHelper.app)

    Wondershare Helper Compact    Application

        (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

    Wunderlist    Application

        (/Applications/Wunderlist.app)

    Rocket.Chat+    Application

        (/Applications/Rocket.Chat+.app)

    Slack    Application

        (/Applications/Slack.app)

    Box Edit    Application

        (~/Library/Application Support/Box/Box Edit/Box Edit.app)

    Box Local Com Server    Application

        (~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)

Internet Plug-ins: ⓘ

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2013-02-01) [Lookup]

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-12) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-08-03)

    Flash Player: 27.0.0.130 (installed 2017-09-12) [Lookup]

    NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28) [Lookup]

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

    SharePointBrowserPlugin: 14.6.3 (installed 2016-04-17) [Lookup]

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-09-04) Check version

User internet Plug-ins: ⓘ

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

Safari Extensions: ⓘ

    [enabled]    1-ClickWeather - TWCi - https://www.weather.com/ (installed 2015-01-17)

    [disabled]    Save to Pocket - Read It Later, Inc. - https://getpocket.com/ (installed 2015-11-07)

    [disabled]    Emoji Tab Icons - Logan Daniels - https://github.com/logandaniels/emoji-tab-icons (installed 2017-02-08)

    [enabled]    Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2017-09-08)

    [enabled]    Pin It Button - Pinterest, Inc. - https://www.pinterest.com/ (installed 2016-03-08)

    [disabled]    Awesome Screenshot - Diigo - https://www.diigo.com/ (installed 2017-02-08)

    [enabled]    Add to Wunderlist - 6Wunderkinder - https://www.wunderlist.com (installed 2013-03-13)

    [disabled]    Evernote Web Clipper - Evernote Corp. - https://evernote.com (installed 2016-03-08)

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-08-29) [Lookup]

    Java (installed 2017-09-04) [Lookup]

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

        27%   photoanalysisd

        12%   photolibraryd

         2%   storedownloadd

         2%   Mail

         1%   kernel_task

Top Processes by Memory: ⓘ

    838 MB    kernel_task

    273 MB    Safari

    258 MB    Slack Helper

    248 MB    Skype

    247 MB    Mail

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    334 KB    80 KB     Mail

    58 KB     128 KB    Dropbox

    65 KB     66 KB     Skype

    52 KB     26 KB     mDNSResponder

    31 KB     20 KB     Wunderlist

Top Processes by Energy Use: ⓘ

      4.44 photoanalysisd

      1.68 Dropbox

      1.50 photolibraryd

      0.80 storedownloadd

      0.66 mdworker

Virtual Memory Information: ⓘ

    2.02 GB   Available RAM

    16 MB     Free RAM

    5.98 GB   Used RAM

    2.01 GB   Cached files

    7 MB      Swap Used

Software installs: ⓘ

    Evernote: 6.12 (installed 2017-09-01)

    Java 8 Update 144:  (installed 2017-09-04)

    Evernote: 6.12.1 (installed 2017-09-07)

    Adobe Flash Player:  (installed 2017-09-12)

    Rocket.Chat+: 2.9.0 (installed 2017-09-16)

    Evernote: 6.12.2 (installed 2017-09-17)

    Evernote: 6.12.3 (installed 2017-09-24)

    Install information may not be complete.

Diagnostics Information: ⓘ

    2017-09-26 08:37:15    Slack.app Crash [Open]

    2017-09-25 15:31:27    Mail.app Hang [Open]

    2017-09-25 15:31:25    Safari.app Hang [Open]

Judging by the amount of time it took to run the Etrecheck report, I suspect a failing hard drive. Run the report again and choose to show SMART report on your hard drive.

最後更新：2017-09-27 01:59:50

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