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LG UltraFine 5K display keeps turning off

I hadn't used my LG display for several months. Yesterday after I plugged it into my 2016 touchbar MBP (MacOS 10.12.6), the monitor kept going black every few minutes, even while I am typing. I tried plugging and unplugging the USB-C cable, and suddenly the monitor got really confused and the brightness setting went so dark I could barely see the mouse cursor.

So I unplugged the MBP, unplugged the power cord on the LG, and rebooted the MBP. Then I plugged the LG back in. I googled solutions and installed the LG Screen Manager version 2.08, which tells me that my Monitor software version (3.01,1.11,5234,3.00,0.1d) is up to date.

Today the monitor goes black every 15 minutes, even while I am typing.

I tried going to LG support and requesting a chat, but no one came on after 20 minutes. I will try Apple Support tomorrow, but I know they will just refer me to LG, as they did when I first got this cursed monitor.

Is anyone else having this problem or have a suggestion?

Thanks for any help you can provide,

-mj lee

最後更新：2017-10-04 12:11:04

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