269      iPhone_iPad_Mac_apple

Watch shows no heartrate on Strava

When I'm running the Strava-app doesn't show my heartrate although the lines of the heartrate symbol is moving. I understand that in de Health-app om my iPhone some setting should be one but as far as know I these settings are allright according to some online sources. Is there a solution?

Iphone 7 IOS 11, WatchOS 4

Hi

For help concerning use of Strava (a third-party app) in conjunction with Apple Watch, I suggest that you consult Strava's support resources and/or contact Strava:

• Strava Support Centre:
  • https://support.strava.com/hc/en-us

• Articles include, for example:
  • Strava Apple Watch App - iOS
  • https://support.strava.com/hc/en-us/articles/115000161184-Strava-Apple-Watch-App -iOS

    • I cannot see my heart rate data on the Watch when using Strava

      • Uninstall and reinstall the Strava app on your Apple Watch to trigger and accept the Health permission. Be sure your Apple Watch appears as Health source for heart rate. If the heart on the stats screen is a gray outline, tapping that will open Health on the phone.

• Submit a support request:
  • https://support.strava.com/hc/en-us/requests/new

More information:

Strava Running and Cycling GPS on the App Store

最後更新：2017-10-06 23:35:41

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