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How can I resume the download *WITHOUT* losing ...

I was trying to download a movie on iTunes. My connected isn't great, and the download stalled out at about 1.5 gigs of a 3.26 gig movie. I tried disconnecting wifi and reconnecting to get the download unstalled. Didn't work. Other devices on same router were working. So I shut down iTunes and restarted my computer. Download is unstalled, but instead of resuming from 1.5 gigs, it started downloading all the way from 0. Looking to avoid that in the future.

This is what the support article says:

Resume interrupted iTunes Store downloads

Learn how to restart a download of music, movies, or TV shows from the iTunes Store if the download gets interrupted.

When you buy music, movies, or TV shows from the iTunes Store, the download might get interrupted. Your download might not finish because:

• iTunes lost its connection to the Internet.
• iTunes quit before the download finished.
• Your iOS device or computer restarted during a download.
• Your Internet connection was too slow.
• Another application blocked the download, such as third-party security software or a firewall.

Learn how to resume a download on an iPhone, iPad, or iPod touch

or on your Mac or PC

.

Restart a download on an iPhone, iPad, or iPod touch

1. Tap iTunes Store.
2. On your iPhone or iPod touch, tap More at the bottom of the screen. Then tap Downloads.
   On your iPad, tap Downloads.
3. If prompted, enter your Apple ID and password.
4. Tap the blue download arrow next to a paused item to resume the download.

If you can't complete the download on your iOS device, download it in iTunes on your Mac or PC

. Then sync it to your iOS device.

You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

If you still can't restart your downloads, get more help.

Restart a download on a Mac or PC

1. Open iTunes.
2. Mac: From the menu bar at the top of your computer screen, choose Store > Check for Available Downloads.
   Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar. Choose Store > Check for Available Downloads. Learn more about menus in iTunes for Windows.
3. If prompted, enter your Apple ID and password.

If you still can't restart your downloads, get more help

.

Get more help

If you still can't restart your downloads, try the steps below:

• Restart your iOS device or computer.
• Check for updates for your Mac or PC and install any software updates. Also, update any security software you might have, such as anti-virus, anti-malware, or firewall.
• If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.
• If you're using a Mac or PC, use an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue persists and you're using iTunes for Windows, learn how to resolve issues between iTunes and security software.

Cheers,

GB

This support article implies that if you use the "Check for Available Downloads" option, it will resume:

iTunes: How to resume interrupted iTunes Store downloads - Apple Support

Cheers,

GB

Hello GB

I clicked on your link, but I get a "access denied" message.

If you happen to know the solution for this, can you please share with us again?

I have tried using iTunes Menu "resume or check for available download" but as ChadF... has said, I would like to resume from where iTunes left off.

I googled but could not find satisfactory solutions for this issue.

Thanks in advance.

Samuel

This is what the support article says:

Resume interrupted iTunes Store downloads

Learn how to restart a download of music, movies, or TV shows from the iTunes Store if the download gets interrupted.

When you buy music, movies, or TV shows from the iTunes Store, the download might get interrupted. Your download might not finish because:

• iTunes lost its connection to the Internet.
• iTunes quit before the download finished.
• Your iOS device or computer restarted during a download.
• Your Internet connection was too slow.
• Another application blocked the download, such as third-party security software or a firewall.

Learn how to resume a download on an iPhone, iPad, or iPod touch

or on your Mac or PC

.

Restart a download on an iPhone, iPad, or iPod touch

1. Tap iTunes Store.
2. On your iPhone or iPod touch, tap More at the bottom of the screen. Then tap Downloads.
   On your iPad, tap Downloads.
3. If prompted, enter your Apple ID and password.
4. Tap the blue download arrow next to a paused item to resume the download.

If you can't complete the download on your iOS device, download it in iTunes on your Mac or PC

. Then sync it to your iOS device.

You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

If you still can't restart your downloads, get more help.

Restart a download on a Mac or PC

1. Open iTunes.
2. Mac: From the menu bar at the top of your computer screen, choose Store > Check for Available Downloads.
   Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar. Choose Store > Check for Available Downloads. Learn more about menus in iTunes for Windows.
3. If prompted, enter your Apple ID and password.

If you still can't restart your downloads, get more help

.

Get more help

If you still can't restart your downloads, try the steps below:

• Restart your iOS device or computer.
• Check for updates for your Mac or PC and install any software updates. Also, update any security software you might have, such as anti-virus, anti-malware, or firewall.
• If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.
• If you're using a Mac or PC, use an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue persists and you're using iTunes for Windows, learn how to resolve issues between iTunes and security software.

Cheers,

GB

Hello,

thanks for the kind reply.

But in my case, this problems is still not fixed.

I always have to restart the download all over again, since it doesn't work as it should and as described.

So whenever iTunes stops, I have to discard the already downloaded amount of the file....

Thanks anyway!

I get the same issue. Resume doesn't actually resume download, it starts download from scratch. It's frustrating, as I have a very slow and intermittent internet connection, and I've been trying to download a +2Gb update since yesterday, but I get interrupted halfway through. Is there any working solution for this?

Thanks

In case of system restart, how to save the data already downloaded so as to not start over and lose the data previously saved. Obviously, "GB", the support text does not cover this. This question is still yet to be answered.

最後更新：2017-09-13 15:42:32

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