993      iPhone_iPad_Mac_apple

iOS 11 update removed names from contacts

Hi

The following steps may help:

• On your iPhone, in the Contacts app, check that there is a single contact card for each of your contacts and that each card contains that contact's full name and phone number, along with their email address.

• If you have not yet done so, enable iCloud Contacts:
  • On your iPhone, tap Settings > [your name] > iCloud > enable Contacts.

• If you have contacts from multiple sources and multiple entries for the same person have not been linked automatically (such that they are shown as a unified contact, with "Unified Info"), then manually link those contacts by following the instructions here:
  • Hide duplicate contacts

• Having made any changes in the Contacts app, on your iPhone, in the Watch app, go to: My Watch > General > Reset > tap again on Reset Sync Data.
  • Nothing will seem to happen, but the process will run in the background / invisibly to you, so allow some time afterwards for it to complete.

• If the issue persists, it may also help to restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

Hi

The following steps may help:

• On your iPhone, in the Contacts app, check that there is a single contact card for each of your contacts and that each card contains that contact's full name and phone number, along with their email address.

• If you have not yet done so, enable iCloud Contacts:
  • On your iPhone, tap Settings > [your name] > iCloud > enable Contacts.

• If you have contacts from multiple sources and multiple entries for the same person have not been linked automatically (such that they are shown as a unified contact, with "Unified Info"), then manually link those contacts by following the instructions here:
  • Hide duplicate contacts

• Having made any changes in the Contacts app, on your iPhone, in the Watch app, go to: My Watch > General > Reset > tap again on Reset Sync Data.
  • Nothing will seem to happen, but the process will run in the background / invisibly to you, so allow some time afterwards for it to complete.

• If the issue persists, it may also help to restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

Thank you. I turned off iCloud contacts and then turned it back on. That resolved the issue. Thanks again.

Delighted to have helped!

最後更新：2017-09-23 03:45:25

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