622      iPhone_iPad_Mac_apple

itunes/bill

I was charged $31 for something but bought nothing and can't get through to anyone to discuss this

Stephanie

How have you been trying to contact iTunes Support (these are user-to-user forums) ?

You've checked the purchase history on your account e.g. you didn't have any auto-renewing subscriptions and/or pre-orders that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases.

If you don't recognise the item, and no else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : https://reportaproblem.apple.com

If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : https://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How have you been trying to contact iTunes Support (these are user-to-user forums) ?

You've checked the purchase history on your account e.g. you didn't have any auto-renewing subscriptions and/or pre-orders that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases.

If you don't recognise the item, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : https://reportaproblem.apple.com

If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : https://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I check a charge on my itune account?

To view your account's purchase history log into your account via the Store > View Account menu option on your computer's iTunes, and click the 'see all' link to the right of the Purchase History section

the same just happened to me$ 20.27

Have you tried logging at your accounts purchase histories on your computer's iTunes ? Including family members accounts if you are a family organiser in family sharing ?

Charges on my ac

Do you have a question ?

To view an account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

I downloaded and paid for a song called Fight for 99 cents. Now there is a charge on my account for 9.99. Why? Thanks Eddie May Neal.

Have you looked at your accounts purchase histories ?

I'm getting charge and I have purchase anything , can you please help me thank you .

Have you checked your accounts purchase histories ? And family members accounts if you are a family organiser in family sharing ? Or have you added/changed payment or address details on your account(s) : About payment card authorization holds in the iTunes Store - Apple Support ?

I have a 53.43 charge and I do not even knew how my account number got on this account?

Where are you seeing this 'charge' ? Does it show on your iTunes account's purchase history : See your purchase history in the iTunes Store - Apple Support

If it does, and if nobody else has access to that account, contact iTunes Support if you haven't already done so : https://support.apple.com/contact . And change your account's password if you haven't already done so https://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.

trying to figure out my bank statement there are charges that don't add up to dates i purchased items

最後更新：2017-09-16 18:15:43

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