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Apple Watch randomly shuts down

After upgrading to Watch OS4 on my Series 2, my watch will randomly just shut down.  It's happened twice within the week since upgrading.  I was not doing anything at the time it shut down.  I only noticed it when I turned to look at the time and the watch face wouldn't show up.  Anyone else experience this?

Hi

Whilst I can't say why that is happening, the following steps may help to stop it:

• If any apps on your iPhone have become unresponsive, then force them to close:
  • How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

• Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

• Unpair and re-pair your Apple Watch:
  • The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
  • Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
  • If the issue persists, consider instead unpairing and setting it up as a new watch.
  • Unpair your Apple Watch and iPhone - Apple Support
  • Set up your Apple Watch - Apple Support

If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance, if necessary including to arrange service: 

• Apple Watch Service Answer Center - Apple Support

Thanks Jonathan.  I've tried the first two options already so I'm going to unpair and pair and see what happens.

You're welcome - good luck!

最後更新：2017-09-26 23:44:01

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