148      iPhone_iPad_Mac_apple

Forgot iCloud email address and password

I reset my iPhone and I forgot my iCloud email address and password. What can I do to get back into my phone.

Welcome to the Apple community.

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com ➔ Find My Phone.

If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

An iCloud e-mail address is an Apple ID.

Apple ID - How to find your Apple ID

Apple ID - Find

Enter your Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

最後更新：2017-09-19 02:32:17

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