watch face fell off

My iWatch face fell out and i cannot access the password. what is the warranty period on these watches?

Contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch inspected and to establish your available service options (under warranty, if eligible):

To check your warranty status (the serial number is on the back of your watch):

https://checkcoverage.apple.com/

The standard warranty is one year. However, you would have to show that the face fell out on its own and is not the result of damage.

why did it fall out? It was on my wrist at the time!

To check your warranty status (the serial number is on the back of your watch):

https://checkcoverage.apple.com/

Sounds defective to me. I have no reason to doubt you, my point was just that it is at the discretion of the Genius technician you work with at the Apple Store.

I had the same issue last night. I was doing an exercise class and had my watch on then I heard a clicking noise. I looked and the watch face had popped out and was hanging by a cable. I wasn't doing anything strenuous at that point. I had worn my watch exercising numerous times and it's been fine. What would cause watch face to pop out? I've had my watch for over a year so it will be out of warranty. I've no other issues with it apart from this. I look after my watch and I've never had it wet.

Contact Apple Support or make a Genius Bar reservation (via the links in my previous reply) for assistance.

No-one here can tell you what Apple will decide, but if the issue is not covered under warranty, consumer law or AppleCare+, your watch may be eligible for chargeable, out-of-warranty service.

Just FYI this just happened to me too. Tried to replace my iPad screen but it was glued down for life! Walk through my living room and my watch face just falls off. Completely all the way around, hanging from 1 ribbon.

This also happened to me. I was working in my kitchen and didn't even touch it against anything. Suddenly I felt it tickling against my hand, dangling out of the watch.

It almost lasted two years. I guess that's how the watch lets you know it's time to upgrade - it drops it's face.

I had the same problem during my flight from Singapore to NY.

I confirmed with the Authorized Service Provider, and it seems that these kind of defects happens due to the battery inflation. Any issues with the battery has the warranty for 2 years, so I got mine fixed for free.

My series 2 has just done the exact same thing! Only had it a month and a half. I'm armed forces so I use it for running etc as it's designed for...fine one minute, next it's decided to be a jack in the box and is hanging by the ribbon. Cracked all around the face. Booked in for Genius Bar on Wednesday. Anyone had any closure on their problem from apple?

My watch is over a year old, I hardly wear it maybe one day per week. I leave it on the charger all the time/when not in use. I notice it does get warm when left on the charger. I am very careful with my watch and only wear it to the office.

Just returned from 12 days vacation and notice the face is lifting 3mm at the base of the glass face, when I push it down it springs back up. I will visit the apple today. Maybe it has something to do with the heat of the watch sitting on the charger for a longtime or battery expansion, I will see what the experts at apple say!!

I notice it does get warm when left on the charger. I am very careful with my watch and only wear it to the office.

You can leave the watch on the charger, even if it does not need charging. But do not charge the watch in direct sunlight and only in a well ventilated room.

https://help.apple.com/watch/

Thanks Leonie, yes it's away from the sun and a cool room.

最後更新：2017-08-19 22:53:51

watch face fell off

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