136      iPhone_iPad_Mac_apple

iPad disabled, asked to connect to iTunes, but ...

Wishes to you. My iPad Air has been disabled, might be because of my little 3 year old daughter may have entered passcode wrongly during my absence. "Connect to iTunes" message is displayed on lock screen. When i tried to connect to iTunes, it shows " this iPad couldn't connect to iTunes due to unknown error 0xE8000015".

How to re-enable my iPad Air? Please help me in this regard

Hello. I'm in the same boat.

My 6 year old did the same. He typed the code in wrong and 'bricked' the iPad. I get the 'iPad is disabled. connect to iTunes' message and when I connect the 'unknown error occurred (0xE8000015)' message pops up on the computer.

Evidently this is a feature and nothing can get you back in. Not two factor authentication or any other method. If you tried searching for the 'error code 0xE8000015' you would have found no results in the official Apple support website. So why have an error code if the code cant help us? The generic advice of 'update your itunes, reset your computer, etc' is out there in the support community but no real public solution seems to exist besides deleting your entire iPad. My point is the problem seems to be common and Apple support is underwhelming. 

最後更新：2017-10-01 13:39:59

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