830      iPhone_iPad_Mac_apple

iTunes.exe, version: 12.7.0.166 (Crash)

Hi

Today My Desktop iTunes got upgraded to version: 12.7.0.166 post upgrade the app is getting crashed frequent and still unable to open.  Please find the error below.

Faulting application name: iTunes.exe, version: 12.7.0.166, time stamp: 0x59b710b3

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00000138c3120d15

Faulting process id: 0x290c

Faulting application start time: 0x01d32c7bdd218a28

Faulting application path: C:\Program Files\iTunes\iTunes.exe

Faulting module path: unknown

Report Id: 0c31fef8-69fa-4b76-a902-1e15e6c1f33e

Faulting package full name:

Faulting package-relative application ID:

I have tried un-install and reinstall the 64bit version downloaded from iTunes site. But still the app is getting crash.

Is there any other work around for this to get fixed.

Thanks.

MSGanesh

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling it may help to right-click on the setup file and use Run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

最後更新：2017-09-13 19:55:21

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