535      iPhone_iPad_Mac_apple

not seeing my folders when doing Save or Attach

With my update to Sierra, I've noticed a change in the window that opens when I'm looking for a file to attach to a Mail message or when doing a Save As. In the sidebar, the only visible file location options are Devices. Previously, that window looked more like the Finder window with more options for locations. To find a file or to get to a folder that's several levels deep inside other folders, you have to click on each one and work your way down. My root user folder isn't even visible, so I have to start at the top level of the HD each time. This is very cumbersome and I hope there's a way to make this simpler. Thanks.

Screen shot would help here.

You can set what you see in Finder windows, sidebar, desktop using Finder preferences.

Set Mail preferences the same way. Save location can be set in the General Tab.

You can also drag any folder you want to the right side of the Dock or to your Desktop for quick access.

Hope this helps, Greg

Okay, screen shot examples:

In Preview, when I want to Save, I see a list of Favorite locations which match the sidebar in the Finder window. If I wanted to save this file in my Documents folder, it would be very easy to go straight to it and use the triangles to expand the view deeper within the folder and sub-folders.

On the other hand, in Mail, when I click on the Attach icon, I see a very different sidebar without those Favorite locations. I only see Devices as my Save locations.

If I wanted to attach the file I just saved in the Documents folder, I'd have to click on Bill's iMac>Users>bill>Documents. If the file happened to be inside another folder in the Documents folder, there would be even one more level to click through.

I'm fairly certain that the Favorites have always been visible for Save or Save As actions in prior versions of MacOS. Why are they gone now?

Is it possible by expanding (click, hold and drag) your Attachments dialogue that Favourites becomes visible in the list towards the bottom. If you do see Favourites you may need to click to the right hand side of the column to Show/ Hide the icons for Desktop, Documents etc, if you can do this but want the Favourites to show above Devices click, hold and drag Favourites to the top of the sidebar list.

Sorry, I already tried that. There is nothing else below what you see in my screen shot. Not able to Show Favorites because that heading is not even there.

Hi William

Slightly confused now, but let's try somethings.

There are more ways than one to attach a file(s) in Mail, so maybe a different may work better.

You can for example select the file(s) in Finder and then "Share" to Mail which will open up an new Message window in Mail.

You can drag and drop from Finder into either a new message directly in Mail or even just drag to the Mail icon in Dock.

You may find this workflow much faster for attaching files.

The reverse mostly works as well. You can drag the files wherever you want from a message to Icons, folders, etc…

You can use the default "Downloads" folder to Save attachments or you can create a folder and make it the default folder in Mail>Preferences>General>Downloads Folder. Click on the disclosure arrows, select "Others" navigate to folder of choice and that makes it the default.

Did you know you can place Folders in your Dock? Then you have the ability to drag and drop to various folders there.

Mail save is contextual in nature. For example if your attachments are photos then it will show various Photo apps as possibilities.

See these Apple Kbs…

Mail for Mac: Use the Mail sidebar or Favorites bar

macOS Sierra: Customize the Finder toolbar and sidebar

Mail for Mac: Add attachments in Mail

Hope this helps, Greg

I have the same problem. None of your responses so far address the issue.

Before the Sierra upgrade whenever I issued a save or save as command I had the ability to navigate through subfolders to get to where I wanted to save a file. Now this ability is gone.

Basically the only choice I seem to have is to save to documents or whatever folder happens to be visible then use Finder to move the file to where I wanted it in the first place.

Is there a way to fix this so it works like it did before the Sierra upgrade? If not, is there a way to remove the Sierra upgrade?

I just had the same issue and believe that I found the FIX.

I opened Finder and moved my Documents folder into the mail attachment folder.

最後更新：2017-08-24 04:19:10

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