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Screen Sharing with CenturyLink

Been trying to set up Screen Sharing between my iMac and MacBook Pro.  I've set up Back to My Mac on both machines, and can share the screen from the iMac to the MBP from inside the network, but am unable to connect with the iMac when I'm outside my home network.

 

I've got the iMac set to never sleep and wake for network access.

 

When I try to connect I get an error message saying 'unable to connect - check that the computer is available and firewall settings'

 

I have CenturyLink as my ISP (only solution available), and was wondering if anyone out there has solved this for themselves.  I can access my modem settings remotely, but I don't know what needs to be changed.

 

Thanks in advance!

Hi there, Robin!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues using screen sharing on your computers. Based on the error message you are seeing, I recommend taking a look at this article to Get help using Back to My Mac. This article has excellent steps you can take, along with the steps to take if you continue to see issues.


Have a great day!

Hello Robin,

On that linked web page that Allen posted, look for the section "On your AirPort Base Station or router:".

最後更新：2017-10-07 10:55:16

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