962      iPhone_iPad_Mac_apple

Sleep Wake Issue, Reboots

Experiencing reboots and saving/submitting reports for a while. Happens every couple of days or so… Would someone help seeing if there is an issue we are not seeing? We can post a report, of course—do we need to anonymize anything? Could also offer to run EtreCheck and post that…

Yes, please post an EtreCheck, which won't include personal information.

Thx:

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-01 19:51:21

Download EtreCheck from https://etrecheck.com

Runtime: 1:48

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is restarting

Hardware Information: ⓘ

    MacBook Pro (15-inch, 2016)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro13,3

    1 2,9 GHz Intel Core i7 (i7-6920HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB LPDDR3 2133 MHz ok

        BANK 1/DIMM0

            8 GB LPDDR3 2133 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 25

    iCloud Quota: 1.33 GB available

Video Information: ⓘ

    Intel HD Graphics 530 - VRAM: 1536 MB

    AMD Radeon Pro 460 - VRAM: 4096 MB

        Color LCD 2880 x 1800

Disk Information: ⓘ

    APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 499.31 GB (121.58 GB free)

        (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ

     USB30Bus

        Logitech USB Receiver

        Apple Inc. iBridge

     USB31Bus

     USB31Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus_1

    Apple Inc. thunderbolt_bus_0

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: about 3 hours

Gatekeeper: ⓘ

    Mac App Store and identified developers

Clean up: ⓘ

    com.culturedcode.ThingsMac - 6 SPAM notifications [Clean up]

Kernel Extensions: ⓘ

        /Applications/Hands Off!.app

    [loaded]    com.metakine.handsoff.driver (3.2.2 - SDK 10.9) [Lookup]

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hypervisor (13.0.0 42936 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.netbridge (13.0.0 42936 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.usbconnect (13.0.0 42936 - SDK 10.9) [Lookup]

    [not loaded]    com.parallels.kext.vnic (13.0.0 42936 - SDK 10.9) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    172 Apple tasks

    [running]    102 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    43 Apple tasks

    [loaded]    164 Apple tasks

    [running]    109 Apple tasks

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-14) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-05-20) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-13) [Lookup]

    [running]    com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2017-08-20) [Lookup]

    [running]    jp.co.canon.CUPSiPF.BackGrounder.plist (Canon Inc. - installed 2017-05-18) [Lookup]

    [running]    jp.co.canon.CUPSiPF.PreviewDaemon.plist (Canon Inc. - installed 2017-05-18) [Lookup]

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-05-20) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-05-20) [Lookup]

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-13) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]

    [running]    com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-08-11) [Lookup]

    [loaded]    com.linotype.FontExplorerX.securityhelper.plist (Linotype GmbH - installed 2017-05-15) [Lookup]

    [running]    com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2017-08-20) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-14) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [not loaded]    com.linotype.FontFolderProtector.plist (Linotype GmbH - installed 2017-08-31) [Lookup]

User Login Items: ⓘ

    BetterSnapTool    Programm - Hidden

        (/Applications/BetterSnapTool.app)

    TextExpander    Programm - Hidden

        (/Applications/TextExpander.app)

    Dropbox    Programm - Hidden

        (/Applications/Dropbox.app)

Internet Plug-ins: ⓘ

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-30) [Lookup]

    AdobePDFViewer: 17.012.20098 (installed 2017-08-30) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-08-13)

    AdobeAAMDetect: 3.0.0.0 (installed 2017-08-13) [Lookup]

Safari Extensions: ⓘ

    [enabled]    Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2017-05-15)

    [not loaded]    Open in Internet Explorer - Parallels - https://www.parallels.com (installed 2017-08-24)

    [enabled]    Browser-Add-on zur Deaktivierung von Google Analytics - Google, Inc. - https://tools.google.com/dlpage/gaoptout (installed 2017-07-29)

    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-05-15)

3rd Party Preference Panes: ⓘ

    None

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

        12%   WindowServer

         9%   Adobe CEF Helper

         5%   kernel_task

         4%   Creative Cloud

         4%   Adobe CEF Helper

Top Processes by Memory: ⓘ

    1.43 GB   kernel_task

    723 MB    Adobe Photoshop CC 2017

    556 MB    Adobe InDesign CC 2017

    513 MB    WindowServer

    346 MB    com.apple.WebKit.WebContent

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    2 MB      35 KB     Mail

    143 KB    147 KB    Dropbox

    91 KB     129 KB    biometrickitd

    46 KB     13 KB     mDNSResponder

    12 KB     13 KB     apsd

Top Processes by Energy Use: ⓘ

     13.36 WindowServer

      7.60 Adobe CEF Helper

      5.12 com.apple.WebKit.WebContent

      5.08 Creative Cloud

Virtual Memory Information: ⓘ

    8.76 GB   Available RAM

    926 MB    Free RAM

    7.24 GB   Used RAM

    7.85 GB   Cached files

    0 B       Swap Used

Software installs: ⓘ

    Adobe Acrobat DC (17.012.20093):  (installed 2017-08-09)

    Things: 3.1.2 (installed 2017-08-13)

    Adobe Acrobat DC (17.012.20095):  (installed 2017-08-13)

    LG Screen Manager:  (installed 2017-08-17)

    Logitech Gaming Software: 8.94.35 (installed 2017-08-23)

    Things: 3.1.4 (installed 2017-08-29)

    1Password: 6.8.1 (installed 2017-08-29)

    Adobe Acrobat DC (17.012.20098):  (installed 2017-08-30)

    Kindle: 1.20.2 (installed 2017-09-01)

    Install information may not be complete.

Diagnostics Information: ⓘ

    2017-09-01 12:43:01    Adobe Photoshop CC 2017.app High CPU use [Open] [Details]

    2017-09-01 12:02:39    TextExpander.app High CPU use [Open] [Details]

    2017-09-01 09:43:15    LocationMenu.app Crash [Open]

        Cause:        Assertion failed: (gfx_plugin_data.fbindex[i] == gfx_plugin_data.fbindex[i - 1] + 1), function validate_plugin_data, file /Library/Caches/com.apple.xbs/Sources/OpenGL/OpenGL-14.0.16/GFXShared/gfx_plugi n.c, line 1492.

    2017-08-31 14:32:14    mds_stores High CPU use [Open] [Details]

    2017-08-29 22:43:37    Dropbox.app High CPU use [Open] [Details]

最後更新：2017-09-02 02:01:57

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