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Apple Watch series 3 LTE

My new Apple Watch Series 3 with LTE just shut down. I placed on charger, it restarted (?) and there was 99% charge on it. Anybody else have this happen?

Hi

Whilst I can't say why that happened, the following steps may help to prevent the issue from recurring:

• If you have not yet done so, update your iPhone to the latest software (currently iOS 11.0.1):
  • Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

• Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support
  • If the issue recurs, close open apps on your iPhone and then restart both devices again.

• Unpair and re-pair your Apple Watch:
  • The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
  • Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
  • If the issue persists, consider instead unpairing and setting it up as a new watch.
  • Unpair your Apple Watch and iPhone - Apple Support
  • Set up your Apple Watch - Apple Support

If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch checked and, if recommended, serviced:

• Apple Watch Service Answer Center - Apple Support

Thanks. My software (both iPhone and watch) were up to date.  When I received my watch I set it up as a new watch. Maybe that was a mistake? I'm following your restart suggestion now. Hopefully that'll fix it. I was just wondering if that had happened to anyone else. I sure do appreciate your advice!  Thanks again!

You're welcome!

It should not shut down unexpectedly regardless of whether you set it up as a new watch or restored it from a backup.

I didn't think so but these Apple devices are wondrous and mysterious at the same time! Thanks again.

最後更新：2017-10-03 01:57:47

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