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Contacts app missing after Apple Watch 3.0 update

I just updated my Apple Watch to 3.0, and the Contacts app is gone.  It shows on my iPhone, but not in the little icons on the Watch, and Siri on the Watch says I do not have a Contacts app.  The Messages on my watch are coming through, but as phone numbers instead of names.  I've tried a hard reset of the Watch with no luck.  Any ideas?

In respect of the missing contact information, it may help to follow these steps:

 

  • On your iPhone, in the Watch app, go to: My Watch > General > Reset > tap once on Reset Sync Data.
  • Nothing will seem to happen, but the process will run in the background / invisibly to you, so allow some time afterwards for it to complete.

Hi

 

Under watchOS 3, the Friends feature (which was available under prior versions) is no longer included and there is no direct replacement for it.

 

When placing calls or sending new messages, contacts can instead be selected via the Phone and Messages apps or by using Siri:

 

If you preferred using Friends and would like to request that Apple considers restoring it to watchOS, you can submit the form here, choosing "feature request" as the feedback type:

 

https://www.apple.com/feedback/watch.html

I understand that the Friends feature is gone.  My issue is that my Watch doesn't have any of my Contacts from my iPhone on it.  If I try to send a message or make a call, using Siri or the Phone or Messages apps, the Watch tells me I have no Contacts.  Text messages are showing up with phone numbers only, not with names the way they used to.  How can I get my Contacts from the phone on to my Watch?

In respect of the missing contact information, it may help to follow these steps:

 

  • On your iPhone, in the Watch app, go to: My Watch > General > Reset > tap once on Reset Sync Data.
  • Nothing will seem to happen, but the process will run in the background / invisibly to you, so allow some time afterwards for it to complete.

That worked!!  Thank you!

You're welcome!

Hello Jonathan,

Sadly, that did not work for me.  I have also tried to unpair and reload as a new watch, still no contacts.  Do you have any other suggestions?

This did nothing for me as well. Any other solutions?

Hello Jonathan,

This has happened to me as well and I had restarted the Watch and it fixed it; it would then randomly erase everything.  I had a senior tech give me her work email and phone after I wiped the Watch and started as a new watch (not from back up).  Anyway, that worked as of a December 3 2016, 2 weeks ago. With that said, this morning I woke up to find my contacts missing again in my Apple Watch.  So I found this that you stated to do, reset sync settings, and this hasn't worked (after letting sit for a little while thinking they would sync).  I also restarted the Watch and my iPhone 6s which the Watch is connected to.  Please help!! I don't understand this and I don't want to keep wiping the Watch out.

Thanks in advance, hope to hear back from you soon!

Regards,

Chad

This issue is addressed with the update that was released 12/12/2016.

 

Update the software on your Apple Watch - Apple Support

Under watchOS 3.1.1, there is still no separate Contacts app or Friends app on Apple Watch.

I've had the latest software on my Apple Watch series 2 (3.1) since I purchased it.  The answer to issues with Apple products can't always be a software update, there has to be other trouble shooting to get rid of this bug?

最後更新：2017-09-12 10:54:49

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