閱讀656 返回首頁    go iPhone_iPad_Mac_apple

MacBook Pro Beachballing

My MacBook Pro has been super slow.  I have tried everything suggested.  Any ideas would be appreciated. The etrecheck:

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-05 12:39:29

Download EtreCheck from https://etrecheck.com

Runtime: 31:06

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

 

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 806

    iCloud Quota: 133.44 GB available

 

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

 

Disk Information: ⓘ

    APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.25 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-8A8  ()

 

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    LMS Mac (disk1 - Journaled HFS+) /  [Startup]: 498.90 GB (383.45 GB free)

        Physical disk: disk0s2 499.25 GB Online

 

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

System Launch Agents: ⓘ

    [not loaded]    7 Apple tasks

    [loaded]    188 Apple tasks

    [running]    69 Apple tasks

    [killed]    18 Apple tasks

    18 processes killed due to insufficient RAM

 

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    176 Apple tasks

    [running]    85 Apple tasks

    [killed]    16 Apple tasks

    16 processes killed due to insufficient RAM

 

User Launch Agents: ⓘ

    [running]    com.amazon.music.plist (? 7c73c27a 352c1b38 - installed 2017-03-11) [Lookup]

 

Internet Plug-ins: ⓘ

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-09) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-07-15)

    AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-08-09) [Lookup]

 

Safari Extensions: ⓘ

    [enabled]    HoverSee - SideTree.com - Apps for Mac - https://SideTree.com/extensions.html (installed 2017-08-03)

    [enabled]    Ebates Cash Back - Ebates Performance Marketing, Inc. - https://ebates.com/ (installed 2017-02-10)

    [enabled]    AdBlock Ultimate - Secure Download - https://adblockultimate.net/ (installed 2017-08-03)

 

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-07-24) [Lookup]

 

Time Machine: ⓘ

    Auto backup: YES

    Volumes being backed up:

        LMS Mac: Disk size: 498.90 GB Disk used: 115.45 GB

    Destinations:

        Untitled [Local]

        Total size: 0 B

        Total number of backups: 0

        Oldest backup: -

        Last backup: -

        Size of backup disk: Too small

            Backup size 0 B < (Disk used 115.45 GB X 3)

 

Top Processes by CPU: ⓘ

         7%   WindowServer

         4%   quicklookd

         4%   kernel_task

         3%   aspex_helper

         1%   ps

 

Top Processes by Memory: ⓘ

    515 MB    kernel_task

    207 MB    Safari

    159 MB    Finder

    144 MB    system_profiler

    68 MB     assistantd

 

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    9 KB      13 KB     apsd

    5 KB      3 KB      mDNSResponder

    960 B     960 B     ntpd

    618 B     422 B     netbiosd

    0 B       64 B      SystemUIServer

 

Top Processes by Energy Use: ⓘ

      8.38 WindowServer

      4.76 bird

      3.40 aspex_helper

      1.32 fseventsd

 

Virtual Memory Information: ⓘ

    852 MB    Available RAM

    20 MB     Free RAM

    3.17 GB   Used RAM

    832 MB    Cached files

    21 MB     Swap Used

 

Diagnostics Information: ⓘ

    2017-09-05 10:37:19    Safari.app Hang [Open]

    2017-09-04 22:17:59    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2017-09-04 11:42:25    cloudd Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Failed to step (6922): "select apsEnvironment, isApplication, isCKSystemService, canMasquerade, canSetEnvironment, allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier, hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization, allowsPowerNapScheduling, isOOPUI, allowsParticipantPII, displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" - errcode:1b0a, msg:"disk I/O error", size: (null), path:/Users/USER/Library/Caches/*/CloudKitMetadata, fs:(null)/(null)'

        abort() called

        terminating with uncaught exception of type NSException

    2017-09-03 14:47:06    PhotoScapeX.app Hang [Open]

    2017-09-02 23:15:01    sysdiagnose Crash [Open]

        Cause:        assertion failed: 16G29: sysdiagnose + 41372 [A47CD434-748D-3BAC-8CB7-D7A27FC88467]: 0x0

 

Files deleted by EtreCheck: ⓘ

    2017-09-03 18:48:36 - /Library/LaunchDaemons/.com.apple.apple-scc-590263C0.helper/mac_service_helper. sh - Unknown

    2017-09-03 18:48:36 - /Library/LaunchDaemons/com.apple.apple-scc-590263C0.plist - Unknown

    2017-09-03 18:49:16 - /Library/LaunchAgents/com.apple.apple-scc-sdcust-login-drone-590263C0.plist - Unknown

4GB RAM on a laptop running any OS past 10.6.8 is likely not going to be a performance system, even after a clean install

it also appears that the 30+ minutes it took to run this report is an indication the HD may be failing.

backup asap

Use Time Machine to back up or restore your Mac - Apple Support

 

replace the HD with an SSD and reinstall a clean instance of OS X using recovery mode (which works on a 2012 macbook pro if that is what you have)

OWC SSD Upgrade Kits For MacBook Pro 2012

About macOS Recovery - Apple Support

 

use migration assistant to restore your files and applications from the backup (I like to clean install the non-Apple Apps if possible)

Move your content to a new Mac - Apple Support

 

and if you really want to maximize this system go with more than 4GB RAM

MacBook Pro RAM Upgrade Kits (2012 - 2015) I Warranty Included

 

OWC is not the only game in town for buying parts, I just happen to use and like them. If you up the RAM make sure it was RAM tested to work with YOUR mac, don't lowball some RAM with same form factor, timings, latency and voltage that was not tested because it's not uncommon for it not to work on a Mac unless it said so.

Add more RAM. You simply don't have enough to handle all the software you are attempting to use concurrently.

 

Ways to help make a slow Mac faster

 

  1. 17 Reasons Why Your Mac Runs Slower Than it Should
  2. Slow Mac Performance? This Article Solves It!
  3. Fix slow start-ups in OS X | MacFixIt - CNET Reviews
  4. How to fix slow shutdown and startup times. | MacTip.net
  5. 6 Easy Tips to Speed Up OS X Yosemite on Your Mac
  6. OS X El Capitan- If your Mac runs slowly
  7. Visit The XLab FAQs and read the FAQ on Performance
  8. Tips to Fix Issues that affect Mac Performance
  9. Avoid using any third-party cleanup software. Usually, this software does more bad than good. You don't need it. All computers become slower over time even under normal use. Experienced users erase the hard drive and do a clean install from scratch from time to time; or whenever installing a major OS upgrade. Doing so means you must maintain regular and multiple backups.
  10. If you have enabled iCloud Disk and are storing your Documents and Data in iCloud, then consider turning that off and signing out of iCloud. It can slow down the computer considerably. Please see the following from the user, fotomac: "The solution was to SIGN OUT of iCloud and my problem STOPPED! NO MORE SPINNING BEACHBALL! My computer's speed increased to what it should be and all my Apps now work!"
  11. Add more RAM or cut back on the number of concurrently running applications and utilities. Remove unnecessary anti-malware software and any software that promises to clean your Mac. Check for runaway processes: Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity. Also, visit The XLab FAQs and read the FAQ on dealing with The Spinning Beach Ball of Death.
  12. The Ultimate Fix: Backup everything, erase the drive, reinstall OS X, and restore your data from the backup. Reinstall third-party software from original media/scratch.

最後更新：2017-09-06 04:18:04

  上一篇：go 10.5" iPad Pro speakers very quiet
  下一篇：go Re: payment cancellation form