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iMac running very slowly.

My iMac is very slow.  I ran EtreCheck and the report indicates poor performance (below).  Any suggestions will be greatly appreciated.

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-20 10:13:17

Download EtreCheck from https://etrecheck.com

Runtime: 11:02

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    21.5" iMac (Late 2013)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac14,1

    1 2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n/ac

 

Video Information:

    Intel Iris Pro - VRAM: 1536 MB

        iMac 1920 x 1080

 

Disk Information:

    APPLE HDD ST1000LM024 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (622.77 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

        StoreJet Transcend StoreJet Transcend

            Transcend disk1: (1 TB)

                Lab Data Backup (disk1s1 - NTFS) /Volumes/Lab Data Backup : 1.00 TB (892.62 GB free)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. MacBook Air SuperDrive

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Configuration files:

    /etc/hosts - Count: 19

 

Gatekeeper:

    Mac App Store and identified developers

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    186 Apple tasks

    [running]    93 Apple tasks

 

System Launch Daemons:

    [not loaded]    39 Apple tasks

    [loaded]    178 Apple tasks

    [running]    102 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-22) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? dc8bc865 be93c7fb - installed 2017-05-23) [Lookup]

    [not loaded]    com.teamviewer.teamviewer.plist (? ? ? - installed 2017-04-12) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-05-31) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2015-02-13) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-30) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-30) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-06-19) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-09-15) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e 9ba6405c - installed 2012-06-16) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2015-06-29) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-04-12) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-22) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 560d19c8 ac8ed034 - installed 2017-08-31) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 881a4a1c f027a735 - installed 2017-08-22) [Lookup]

    [loaded]    com.adobe.ARM.[...].plist (? 5c76f5f6 1c9bb8a9 - installed 2016-01-07) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-11) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-12) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-09-13) [Lookup]

 

User Login Items:

    Dropbox    Application

        (/Applications/Dropbox.app)

    com.adobe.SwitchBoard.monitor.plist    MachInit - Hidden

        (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

    Mach Init items are deprecated

 

Internet Plug-ins:

    JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-23) Check version

    CertParsing: CertParsing 1.0.2.2203 (installed 2015-12-10) [Lookup]

    Flip4Mac WMV Plugin: 3.2.0.16   (installed 2014-02-06) [Lookup]

    HiPKIClient: HiPKIClient 1.5.1.2479 (installed 2015-12-10) [Lookup]

    AdobePDFViewerNPAPI: 11.0.22 (installed 2017-08-31) [Lookup]

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-13) [Lookup]

    WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-10) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-08-04)

    Flash Player: 27.0.0.130 (installed 2017-09-13) Cannot contact Adobe

    SharePointBrowserPlugin: 14.7.0 (installed 2016-12-01) [Lookup]

    AdobePDFViewer: 11.0.22 (installed 2017-08-31) [Lookup]

    MeetingJoinPlugin: Unknown (installed 2015-06-17) [Lookup]

 

3rd Party Preference Panes:

    Flash Player (installed 2017-08-30) [Lookup]

    Flip4Mac WMV (installed 2013-03-30) [Lookup]

    Java (installed 2017-05-23) [Lookup]

 

Time Machine:

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 376.58 GB

    Destinations:

        Data [Network]

        Total size: 2.00 TB

        Total number of backups: 85

        Oldest backup: 29/09/2016, 9:16 AM

        Last backup: 20/09/2017, 5:35 AM

        Size of backup disk: Adequate

            Backup size 2.00 TB > (Disk used 376.58 GB X 3)

 

Top Processes by CPU:

         8%   mdworker

         6%   Activity Monitor

         3%   WindowServer

         2%   kernel_task

         1%   sysmond

 

Top Processes by Memory:

    631 MB    kernel_task

    136 MB    Dropbox

    127 MB    Safari

    101 MB    Finder

    70 MB     WindowServer

 

Top Processes by Network Use:

    Input     Output    Process name

    25 KB     24 KB     mDNSResponder

    17 KB     1 KB      akd

    15 KB     617 B     storeaccountd

    6 KB      765 B     apsd

    3 KB      2 KB      netbiosd

 

Top Processes by Energy Use:

      6.02 mdworker

      4.72 WindowServer

      1.28 Activity Monitor

      0.30 sysmond

 

Virtual Memory Information:

    5.51 GB   Available RAM

    3.13 GB   Free RAM

    2.49 GB   Used RAM

    2.38 GB   Cached files

    0 B       Swap Used

 

Software installs:

    Adobe Acrobat XI Pro (11.0.21):  (installed 2017-08-22)

    LINE: 5.3.0 (installed 2017-08-28)

    Adobe Reader XI (11.0.22):  (installed 2017-08-31)

    Adobe Flash Player:  (installed 2017-09-13)

    Microsoft AutoUpdate:  (installed 2017-09-15)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-09-20 09:04:13    Backup and Sync.app Crash [Open]

 

Files deleted by EtreCheck:

    2017-09-20 09:52:59 - ~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension - Unknown

    2017-09-20 09:52:59 - ~/Library/Caches/com.apple.Safari/Extensions/Slick Savings.safariextension - Unknown

    2017-09-20 09:52:59 - ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz - Unknown

    2017-09-20 09:52:59 - ~/Library/Safari/Extensions/Slick Savings.safariextz - Unknown

    2017-09-20 09:53:32 - /Library/LaunchDaemons/org.opensc.pcscd.autostart - Unknown



Remove everything to do with MacPaw, Clean My Mac.   Do another Etrecheck but dont publish it until it is clear of those names.   This will prevent the thread getting overloaded with duplicate info.



最後更新:2017-09-20 16:20:23

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