422      iPhone_iPad_Mac_apple

Write Review on iPhone App Store (iOS 10.1.1)

Hi Team,

I am unable to submit the review from iPhone App Store, below are the steps i have followed :

1. Open AppStore

2. Search for the App which i have installed

3. Tap on "Reviews" tab

4. Select "Write Review" button

5. I see a screen to choose stars, enter title and description.

6. After entering the relevant information, i hit on "Send" button.

7. The "Write Review Screen" simply disappears.

Expected Result:

1. I should see some confirmation as my Review is submitted.

Actual Result:

1. I don't see any confirmation alert.

2. Screen disappears.

3. If i Tap "Write Review" again it shows all my old text what i have written, looks like as if its not submitted.

This is my friends App, he has logged into iTunes Connect portal to see if the review is showing up on his App Portal, he can't even see the review as submitted.

It's an issue with the nickname. I just trouble-shooted this issue with co-workers who were'n't able to write reviews on their iPhones or iPads.

If you try to write a review from your iOS device and your nickname has already been taken, your device does not tell you that. The work-around I figured out, is to launch iTunes on your desktop. Add 'Apps' (screen shot below) to the drop down menu (select Edit Menu) if they don't show up along with Music, TV Shows, Podcasts, etc.

Select Apps, then search for your app in the Search bar at the top of iTunes. When you find your app, click on it and then click on 'Ratings and Reviews'. Then click 'Write a Review'. If your nickname has been taken, it will show you that and all you have to do is create a new nickname and then submit your review.

Seriously Apple! Get your **** together. Implement a pop up to tell the reviewer why review won't go through (username is already taken).

最後更新：2017-09-14 10:20:51

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