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How to improve poor performance

My MacBook Pro barely runs after update to OSX12.6 which also set up iCloud and added Siri (neither of which I want). I ran Etra Check and there are processes that were killed and it's running terribly slow.  Who can guide me on steps to fix this?  Do I need to go back to previous OSX version?  How do I disable iCloud and Siri? I know Sophos can be an issue, but the machine was fine with Sophos, now the performance is very poor!

 

Christine

 

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-04 18:48:14

Download EtreCheck from https://etrecheck.com

Runtime: 13:31

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

Mac Book Pro 2011 updated to OSX.12.6 and now it runs extremely slowly taking several minutes to open software, documents, and web pages. It often times out.  Perhaps I need to go back to a previous OSX?

 

Thanks,

Christine

 

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 449

    iCloud Quota: 37.68 GB available

    iCloud Status: 115 pending files

 

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

 

Disk Information: ⓘ

    APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.25 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-ST DVDRW  GS31N  ()

 

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.88 GB (410.83 GB free)

        Physical disk: disk0s2 499.25 GB Online

 

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: about 7 hours

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.sophos.kext.oas (9.6.51 - SDK 10.11) [Lookup]

    [loaded]    com.sophos.nke.swi (9.6.50 - SDK 10.11) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.leapfrog.codeless.kext (2.0) [Lookup]

    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Lookup]

 

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    185 Apple tasks

    [running]    81 Apple tasks

    [killed]    10 Apple tasks

    10 processes killed due to insufficient RAM

 

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    178 Apple tasks

    [running]    86 Apple tasks

    [killed]    13 Apple tasks

    13 processes killed due to insufficient RAM

 

Launch Agents: ⓘ

    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2016-03-05) [Lookup]

    [running]    com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2016-11-03) [Lookup]

    [loaded]    com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-08-02) [Lookup]

    [running]    com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-03-10) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 4ccafd7c 72ac4dde - installed 2017-08-30) [Lookup]

    [running]    com.sophos.uiserver.plist (Sophos - installed 2017-02-01) [Lookup]

 

Launch Daemons: ⓘ

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [loaded]    com.leapfrog.connect.authdaemon.plist (? 115eb318 be5a5f52 - installed 2015-05-02) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-21) [Lookup]

    [running]    com.sophos.common.servicemanager.plist (Sophos - installed 2017-02-01) [Lookup]

 

User Launch Agents: ⓘ

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [running]    com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2015-05-02) [Lookup]

    [loaded]    com.spotify.webhelper.plist (Spotify - installed 2016-01-17) [Lookup]

 

User Login Items: ⓘ

    Sophos Anti-Virus    Application - Hidden

        (/Applications/Sophos Anti-Virus.app)

    Dropbox    Application

        (/Applications/Dropbox.app)

 

Internet Plug-ins: ⓘ

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-30) Check version

    Unity Web Player: UnityPlayer version 5.3.7f1 (installed 2016-10-26) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-09-01)

    net.juniper.DSSafariExtensions: Unknown (installed 2014-08-27) [Lookup]

    AdobePDFViewer: Unknown (installed 2014-01-20)

    o1dbrowserplugin: 5.41.3.0 (installed 2016-03-23) [Lookup]

    OfficeLiveBrowserPlugin: 12.3.6 (installed 2014-01-20) [Lookup]

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    CouponPrinter-FireFox: Version 1.0.11 (installed 2014-01-20) [Lookup]

    Silverlight: 1.0.30715 (installed 2014-01-20) [Lookup]

    iPhotoPhotocast: 7.0 (installed 2014-01-20)

 

User internet Plug-ins: ⓘ

    fbplugin_1_0_3: Unknown (installed 2010-02-25) [Lookup]

    ZoomUsPlugIn: 3.5.57166.0713 (installed 2016-08-24) [Lookup]

 

Safari Extensions: ⓘ

    [disabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2016-05-21)

    [disabled]    The New York Times - The New York Times - https://www.nytimes.com (installed 2012-09-23)

 

3rd Party Preference Panes: ⓘ

    Déjà Vu (installed 2014-01-20) [Lookup]

    Java (installed 2017-08-30) [Lookup]

 

Time Machine: ⓘ

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 498.88 GB Disk used: 88.05 GB

    Destinations:

        DF-CL BKP [Local]

        Total size: 319.73 GB

        Total number of backups: 13

        Oldest backup: 5/30/17, 4:10 PM

        Last backup: 6/3/17, 7:18 AM

        Size of backup disk: Adequate

            Backup size 319.73 GB > (Disk used 88.05 GB X 3)

 

Top Processes by CPU: ⓘ

         5%       kernel_task

         5%       WindowServer

         4%       ps

         4%       cloudd

         3%       mdworker

 

Top Processes by Memory: ⓘ

    560 MB        kernel_task

    125 MB        SophosScanD

    87 MB         Finder

    87 MB         AppleSpell

    77 MB         assistant_service

 

Top Processes by Network Use: ⓘ

    Input         Output        Process name

    15 KB         22 MB         nsurlsessiond

    76 KB         64 KB         Dropbox

    38 KB         26 KB         mDNSResponder

    17 KB         8 KB          netbiosd

    8 KB          5 KB          apsd

 

Top Processes by Energy Use: ⓘ

      6.86    WindowServer

      2.74    SophosScanD

      1.62    mds

      1.10    mds_stores

 

Virtual Memory Information: ⓘ

    837 MB        Available RAM

    17 MB         Free RAM

    3.18 GB       Used RAM

    819 MB        Cached files

    338 MB        Swap Used

 

Software installs: ⓘ

    Java 8 Update 144:  (installed 2017-08-30)

 

    Install information may not be complete.

 

Diagnostics Information: ⓘ

    2017-09-04 18:34:28    Sophos Anti-Virus.app Hang [Open]

    2017-09-03 15:19:57    mtmd High CPU use [Open] [Details]

最後更新：2017-09-05 11:31:40

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