931
My MacBook Pro will shut down suddenly and wont...
Hi there
I have an Apple MacBook Pro retina display (2013) use Mac OS Sierra V10.12.6
Around 2 weeks I had some issue that my mac start restart or shout down suddenly for no reason and after I pushed Power Button it won't work. However, after some times my screen shows up and my login page comes up but again my whole page will be black and restart again and I can't do anything.
After times my mac came up and i saw this message " Your Mac Restart for some problems " which when i see the details it did show so many codes which i dont know what they are
Is there any help for me ?!
i did update my last version of OS and i dont have any new update yet.
Please try the following, in order. Stop at the step where the issue is resolved:
- Reset your Mac's SMC.
- Reset the System Management Controller (SMC) on your Mac - Apple Support
- Fans, keyboard backlight, status indicator, battery indicator, display backlight, power button, close/open the lid, sleep or shut down, battery doesn't charge, MagSafe indicator light incorrect status.
- Hold down the <shift><control><option> keys, and then, press the power button. Hold all of them for, at least, 10 seconds.
- Reset your Mac's NVRAM.
- How to reset NVRAM on your Mac - Apple Support
- Resets sound volume, display resolution, startup-disk selection, time zone, & kernel panic information.
- <option><command><P><R>
- Boot up your Mac in Safe Mode.
- Try safe mode if your Mac doesn't finish starting up - Apple Support
- Use safe mode to isolate issues with your Mac - Apple Support
- Boot up your Mac in Recovery or Internet Recovery Mode.
- About macOS Recovery - Apple Support
- When at the initial Recovery Mode screen, select the Disk Utility option.
- Run Disk Utility > First Aid to verify the startup disk's integrity.
- Boot up your Mac in Single-User Mode.
- How to start up your Mac in single-user or verbose mode - Apple Support
- At the command prompt, type: /sbin/fsck -fy <return>
- If fsck makes any repairs, you will get a message that says: Files System was modified. If you do, run fsck again until the "The volume <volumename> appears to be OK."
- Type reboot at the prompt to exit Single-User Mode.
- Run Apple Diagnostics to uncover any hardware issues with your Mac.
- Use Apple Diagnostics or Apple Hardware Test - Apple Support
- Make a Genius Bar appointment at your local Apple Store.
- Check Your Service and Support Coverage - Apple Support
- For getting the right support, here's a genius idea - Apple
- To contact Apple Support directly.
I got my Problems Details which is :
Anonymous UUID: 95D65893-3DBC-65D1-9BED-FB76E8526E84
Sun Aug 27 20:21:41 2017
*** Panic Report ***
panic(cpu 6 caller 0xffffff7fac502705): "GPU Panic: mux-regs 5 0 a0 d9 9 8 severity 3 switch-state 0 IG FBs 0 EG FBs 1:f power-state 0 3D busy HDA idle : \n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsCon trol-3.14.49/src/AppleMuxControl/kext/GPUPanic.cpp:149
Backtrace (CPU 6), Frame : Return Address
0xffffff921680b4f0 : 0xffffff8028ee953c
0xffffff921680b570 : 0xffffff7fac502705
0xffffff921680b5e0 : 0xffffff7fa9ea577e
0xffffff921680b6a0 : 0xffffff7fa9f780b8
0xffffff921680b700 : 0xffffff7fa9f78162
0xffffff921680b730 : 0xffffff7faa2371a4
0xffffff921680b780 : 0xffffff7faa236862
0xffffff921680b7f0 : 0xffffff7fa9fa4fba
0xffffff921680b810 : 0xffffff7fa9eac45a
0xffffff921680b8c0 : 0xffffff7fa9ea906e
0xffffff921680bac0 : 0xffffff7fa9eaaf25
0xffffff921680bbb0 : 0xffffff7fa9e3a5cd
0xffffff921680bd90 : 0xffffff7fa9e38ae1
0xffffff921680bdb0 : 0xffffff7fac4cceeb
0xffffff921680be80 : 0xffffff7fac4ccccb
0xffffff921680bee0 : 0xffffff7fac4cb422
0xffffff921680bf00 : 0xffffff8028f2219a
0xffffff921680bfb0 : 0xffffff8028e978f7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.14.49)[E94DC546-FFEF-31AE-8D19-DBE9B7023088]@ 0xffffff7fac4f2000->0xffffff7fac507fff
dependency: com.apple.driver.AppleGraphicsControl(3.14.49)[BA843D86-2E8D-33F5-8214-61C69BDC 2D5E]@0xffffff7fac4ea000
dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7fa98c7000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fa9732000
dependency: com.apple.iokit.IOGraphicsFamily(515.3)[A423518D-758D-3021-A111-A59F44D760A8]@0 xffffff7fa9dd1000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[9D276DD1-4746-3504-A9D1-DA18958873 4D]@0xffffff7fac4ed000
com.apple.nvidia.driver.NVDAResman(10.1.7)[0B459CD3-9105-3AF5-96B0-F9BEA01315ED] @0xffffff7fa9e35000->0xffffff7faa127fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fa9732000
dependency: com.apple.iokit.IONDRVSupport(516.1)[480556A8-289E-3A63-83F8-0E9224255A68]@0xff ffff7fa9e19000
dependency: com.apple.iokit.IOGraphicsFamily(515.3)[A423518D-758D-3021-A111-A59F44D760A8]@0 xffffff7fa9dd1000
dependency: com.apple.AppleGraphicsDeviceControl(3.14.49)[FA94C7C0-04C2-3F83-9F96-0470C31E2 AA3]@0xffffff7fa9e29000
com.apple.nvidia.driver.NVDAGK100Hal(10.1.7)[C5948D4C-6084-3BCD-9BFB-41F1EFFAF00 D]@0xffffff7faa138000->0xffffff7faa2eafff
dependency: com.apple.nvidia.driver.NVDAResman(10.1.7)[0B459CD3-9105-3AF5-96B0-F9BEA01315ED ]@0xffffff7fa9e35000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fa9732000
com.apple.driver.AGPM(110.23.17)[74B0DE92-BD78-3858-B4F8-8F143921969C]@0xffffff7 fac4c9000->0xffffff7fac4e0fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fa9732000
dependency: com.apple.driver.IOPlatformPluginFamily(6.0.0d8)[A578127A-BBAD-32D4-AEBD-20E147 86110D]@0xffffff7faa94b000
dependency: com.apple.iokit.IONDRVSupport(516.1)[480556A8-289E-3A63-83F8-0E9224255A68]@0xff ffff7fa9e19000
dependency: com.apple.iokit.IOGraphicsFamily(515.3)[A423518D-758D-3021-A111-A59F44D760A8]@0 xffffff7fa9dd1000
dependency: com.apple.AppleGraphicsDeviceControl(3.14.49)[FA94C7C0-04C2-3F83-9F96-0470C31E2 AA3]@0xffffff7fa9e29000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
16G29
Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
Kernel slide: 0x0000000028c00000
Kernel text base: 0xffffff8028e00000
__HIB text base: 0xffffff8028d00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 233434561501
last loaded kext at 5005859720: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7fac19f000, size 36864)
last unloaded kext at 187616413458: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7faa65f000, size 12288)
loaded kexts:
com.driver.LogJoystick 2.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.17
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.1.7
com.apple.driver.AppleIntelHD4000Graphics 10.2.5
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.14.49
com.apple.driver.AppleIntelFramebufferCapri 10.2.5
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.1
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleSDXC 1.7.6
com.apple.driver.AirPort.Brcm4360 1150.12.1a1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.1.7
com.apple.iokit.IOSurface 159.9
com.apple.nvidia.driver.NVDAResman 10.1.7
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleGraphicsControl 3.14.49
com.apple.iokit.IOAcceleratorFamily2 311.14
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.iokit.IONDRVSupport 516.1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Would it related something familiar ?!
It could be graphics or system board related.
So what can i do to solve it ?!
Would it be for this message !?
MacBook Pro Repair Extension Program for Video Issues - Apple Support
最後更新：2017-09-04 19:54:48
上一篇：
Graphic Card Problem?
下一篇： Flashing pixels below menu bar?
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