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Apple Mail crashes while importing mailboxes fo...

Recently updated to Sierra.  On the first launch of Mail it started to import messages, it gets to a certain point during the import (11,589 of 252,634 messages) and crashes.

So far I tried a reboot with no success.

Any ideas?

Running:

Sierra version 10.12.6

iMac (retina 5k, 27inch, late 2015)

Mail version 10.3

Do a backup, preferably 2 on 2 separate drives.

Quit Mail.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail.  Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 

If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.

Information learned from Linc Davis. Thanks to leonie for some information contained in this.

Mail crashing

Crashes/quits unexpectedly

Eric,

Thanks for the reply.  Tried both of these but neither changed the result.  I have a feeling there is a corrupt message in my mailbox.  Unfortunately I don't have access to it until I get it to import on Sierra.

Any other ideas?

Larry

You are welcome. Where are you importing the e-mails from? Can you check for a corrupt e-mail at the source of the import?

最後更新：2017-08-24 23:35:42

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