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Photos app is unresponsive

System performance is so bad I can't use the Photos app.  Could someone review this EtreCheck report and help me understand what I can do to fix performance problems on my iMac?

 

I went to Photos while in safe boot and the system froze.

 

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-15 13:58:50

Download EtreCheck from https://etrecheck.com

Runtime: 2:29

Performance: Excellent

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

Photos app is especially slow and unresponsive

 

Hardware Information:

    iMac (21.5-inch, Mid 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac12,1

    1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core

    20 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            8 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            8 GB DDR3 1333 MHz ok

    Handoff/Airdrop2: not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    AMD Radeon HD 6750M - VRAM: 512 MB

        iMac 1920 x 1080

 

Disk Information:

    WDC WD5000AAKS-402AA0 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 499.25 GB (304.79 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-STDVDRW  GA32N  ()

 

USB Information:

     USB20Bus

        Apple Inc. FaceTime HD Camera (Built-in)

         hub_device

            HP External HDD

                External HDD disk1: (319.37 GB)

                    EFI (disk1s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

                    HP SimpleSave (disk1s2 - Case-sensitive Journaled HFS+) /Volumes/HP SimpleSave : 319.03 GB (1.43 GB free)

                Virtual CD 4507 disk2: (804.4 MB)

                    (disk2s0) <not mounted>  [partition_scheme]: 700 MB

                    (disk2s0s1) <not mounted>  [partition_map]: 1 KB

                    HP Launcher (disk2s0s2 - HFS) /Volumes/HP Launcher : 903 KB (23 KB free)

            Apple Inc. BRCM2046 Hub

                Apple Inc. Bluetooth USB Host Controller

     USB20Bus

         hub_device

            Apple Computer, Inc. IR Receiver

            Apple Internal Memory Card Reader

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

System Software:

    macOS High Sierra  10.13 (17A405) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.devguru.driver.SamsungComposite (1.4.42 - SDK 10.6) [Lookup]

 

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.42 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungACMData (1.4.42 - SDK 10.6) [Lookup]

    [not loaded]    com.devguru.driver.SamsungMTP (1.4.42 - SDK 10.5) [Lookup]

    [not loaded]    com.devguru.driver.SamsungSerial (1.4.42 - SDK 10.6) [Lookup]

 

System Launch Agents:

    [not loaded]    9 Apple tasks

    [loaded]    180 Apple tasks

    [running]    99 Apple tasks

 

System Launch Daemons:

    [not loaded]    36 Apple tasks

    [loaded]    188 Apple tasks

    [running]    106 Apple tasks

 

Launch Agents:

    [not loaded]    com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 ebe01993 - installed 2017-09-26) [Lookup]

    [not loaded]    com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-28)

    [not loaded]    com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]

 

User Launch Agents:

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-10-15) [Lookup]

 

User Login Items:

    Spotifree    Application - Hidden

        (/Applications/Spotifree.app)

    fuspredownloader    Application

        (~/Library/Application Support/.FUS/fuspredownloader.app)

 

Internet Plug-ins:

    FlashPlayer-10.6: 27.0.0.159 (installed 2017-10-10) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-09-21)

    Flash Player: 27.0.0.159 (installed 2017-10-10) [Lookup]

 

User internet Plug-ins:

    ContentManager: Unknown

    RocketEngine: Unknown

    UploadManager: Unknown

 

Safari Extensions:

    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-09)

    [enabled]    WOT - WOT Services Ltd - https://www.mywot.com/ (installed 2016-04-22)

 

3rd Party Preference Panes:

    Flash Player (installed 2017-09-26) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 499.25 GB Disk used: 194.46 GB

    Destinations:

        HP SimpleSave [Local]

        Total size: 319.03 GB

        Total number of backups: 97

        Oldest backup: 2016-10-16, 10:22 AM

        Last backup: 2017-10-15, 1:15 PM

        Size of backup disk: Too small

            Backup size 319.03 GB < (Disk used 194.46 GB X 3)

 

Top Processes by CPU:

         2%   WindowServer

         1%   kernel_task

         0%   fontd

         0%   sysmond

         0%   com.apple.accessibility.mediaaccessibilityd

 

Top Processes by Memory:

    983 MB    kernel_task

    775 MB    Safari

    180 MB    mds_stores

    169 MB    Numbers

    133 MB    photoanalysisd

 

Top Processes by Network Use:

    Input     Output    Process name

    56 KB     51 KB     mDNSResponder

    5 KB      5 KB      apsd

    522 B     354 B     netbiosd

    0 B       64 B      SystemUIServer

 

Top Processes by Energy Use:

      5.14 WindowServer

      0.66 sysmond

      0.08 Activity Monitor

      0.04 cfprefsd

 

Virtual Memory Information:

    15.55 GB  Available RAM

    11.91 GB  Free RAM

    4.45 GB   Used RAM

    3.64 GB   Cached files

    0 B       Swap Used

 

Software installs (last 30 days):

    Evernote: 6.12.2 (installed 2017-09-21)

    Notebook: 3.0 (installed 2017-09-21)

    Todoist: 7.0.3 (installed 2017-10-02)

    Evernote: 6.12.3 (installed 2017-10-02)

    PhotoSweeper: 3.1.0 (installed 2017-10-02)

    Adobe Flash Player:  (installed 2017-10-10)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events):

    2017-10-15 13:40:03    Last shutdown cause: 3 - Hard shutdown

    2017-10-15 13:33:17    Photos.app High CPU use [Open] [Details]

    2017-10-15 12:59:46    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2017-10-14 12:09:28    Dock.app Crash [Open]

        Cause:        /Library/Widgets/Web Clip.wdgt

        /Library/Widgets/Calculator.wdgt

        /Library/Widgets/Weather.wdgt

        /Library/Widgets/Unit Converter.wdgt

        /Users/cathy/Library/Widgets/Epicurious.wdgt

        /Library/Widgets/Stickies.wdgt

        /Library/Widgets/Stickies.wdgt

        /Library/Widgets/World Clock.wdgt

        /Library/Widgets/Stickies.wdgt

    2017-10-13 14:52:33    mds_stores Crash [Open]

        Cause:        [0x7000102ad000] Caught mach exception

        [0x7000102ad000] ContentIndexQuery.c:1156: failed assertion '0' /.Spotlight-V100/Store-V2/8B19522B-6EB0-4C36-AF11-4999B8AE733A (hfs, t: 0x17, st: 0x1, f: 0x480d000) Expected valid doc set type. Got -1890545200 7fd7 -1890546480 -1890546256 32727 -1890545904 negated

        [0x7000102ad000] Caught mach exception

        [0x7000102ad000] ContentIndexQuery.c:1156: failed assertion '0' /.Spotlight-V100/Store-V2/8B19522B-6EB0-4C36-AF11-4999B8AE733A (hfs, t: 0x17, st: 0x1, f: 0x480d000) Expected valid doc set type. Got -1890545200 7fd7 -1890546480 -1890546256 32727 -1890545904 negated

        [0x7000102ad000] Caught mach exception

        [0x7000102ad000] ContentIndexQuery.c:1156: failed assertion '0' /.Spotlight-V100/Store-V2/8B19522B-6EB0-4C36-AF11-4999B8AE733A (hfs, t: 0x17, st: 0x1, f: 0x480d000) Expected valid doc set type. Got -1970161856 7fd7 -1970143312 -1970142960 32727 -1970142608 negated

        [0x7000102ad000] Caught mach exception

        [0x7000102ad000] ContentIndexQuery.c:1156: failed assertion '0' /.Spotlight-V100/Store-V2/8B19522B-6EB0-4C36-AF11-4999B8AE733A (hfs, t: 0x17, st: 0x1, f: 0x480d000) Expected valid doc set type. Got -1970161856 7fd7 -1970143312 -1970142960 32727 -1970142608 negated

        Initializing



最後更新:2017-10-16 03:12:14

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