797
Constant crashing MacBook Pro (Mid 2012)
Hi all, hoping someone can assist me with this.
i have been having constant issues with my MacBook Pro 15" Mid 2012 crashing.
Sometimes it will beachball but more often than not it just locks up, no cursor response etc. meaning i have to force a shutdown.
Its getting somewhat tiresome now as it doesn't happen when booted into Windows 10 via Bootcamp and i have only really noticed this happening since upgrading to high sierra. I have ran Apple hardware Test which came back with no faults, also have removed some older problematic apps such as Office 2011 but this has made little to no difference and I'm kind of at a loss.
Below is my output from EtreCheck:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-16 09:45:03
Download EtreCheck from https://etrecheck.com
Runtime: 4:09
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
MacBook Pro (Retina, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro10,1
1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 336
iCloud Quota: 35.39 GB available
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 2880 x 1800
NVIDIA GeForce GT 650M - VRAM: 1 GB
APPLE SSD SM512E disk0: (500.28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 400.07 GB
BOOTCAMP (disk0s3 - NTFS) /Volumes/BOOTCAMP : 100.00 GB (31.44 GB free)
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
Apple Inc. thunderbolt_bus
Macintosh HD (disk1s1 - APFS) / [Startup]: 400.07 GB (122.07 GB free)
Physical disk: disk0s2 400.07 GB (122.07 GB free)
(disk1s2) <not mounted> [Preboot]: 400.07 GB
Physical disk: disk0s2 400.07 GB
(disk1s3) <not mounted> [Recovery]: 400.07 GB
Physical disk: disk0s2 400.07 GB
(disk1s4) /private/var/vm [VM]: 400.07 GB
Physical disk: disk0s2 400.07 GB
macOS High Sierra 10.13 (17A405) - Time since boot: less than an hour
/etc/sysctl.conf - File exists but not expected
/etc/hosts - Count: 15
Mac App Store and identified developers
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Lookup]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetAdp (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetFlt (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxUSB (5.1.28) [Lookup]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) [Lookup]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) [Lookup]
[loaded] com.sophos.kext.oas (9.6.53 - SDK 10.11) [Lookup]
[loaded] com.sophos.nke.swi (9.6.52 - SDK 10.11) [Lookup]
/Library/StartupItems/BRESINKx86Monitoring
[not loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) [Lookup]
/System/Library/Extensions
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Lookup]
[not loaded] 8 Apple tasks
[loaded] 179 Apple tasks
[running] 102 Apple tasks
[not loaded] 35 Apple tasks
[loaded] 189 Apple tasks
[running] 107 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 17b9373f - installed 2012-08-08) [Lookup]
[loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2012-08-09) [Lookup]
[running] com.epson.epw.agent.plist (? 139521ba c8c51f57 - installed 2014-10-19) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-05) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 18e4f053 35278573 - installed 2015-05-12) [Lookup]
[running] com.sophos.agent.plist (Sophos - installed 2017-10-01) [Lookup]
[running] com.sophos.uiserver.plist (Sophos - installed 2017-10-01) [Lookup]
[running] com.teamviewer.teamviewer.plist (? ? ? - installed 2017-10-16) [Lookup]
[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-10-16) [Lookup]
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2012-08-08) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 ebe01993 - installed 2017-09-26) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-02)
[running] com.elgato.EyeConnect.plist (SHENZHEN GENIATECH INC.,LTD - installed 2017-07-30) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-05) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-05) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb 56e8a673 - installed 2015-07-01) [Lookup]
[loaded] com.mobikin.AndroidDataRecoveryHelper.plist (UUMART LIMITED - installed 2015-05-12) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-04-10) [Lookup]
[loaded] com.oracle.java.JavaUpdateHelper.plist (Oracle America, Inc. - installed 2015-02-28) [Lookup]
[running] com.sophos.common.servicemanager.plist (Sophos - installed 2017-10-01) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-02-25) [Lookup]
[running] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-10-16) [Lookup]
[failed] org.samba.nmbd.plist (? 9bca78c3 9f47c532 - installed 2013-08-30) [Lookup]
[failed] org.samba.smbd.plist (? 39a16917 389ed91b - installed 2013-08-30) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-10-10) [Lookup]
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca 17b9373f - installed 2012-08-08) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-06) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-10-10) [Lookup]
EyeTV Helper Application
(/Library/Application Support/EyeTV/EyeTV Helper.app)
FlashPlayer-10.6: 27.0.0.159 (installed 2017-10-10) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Flash Player: 27.0.0.159 (installed 2017-10-10) Outdated! Update
JavaAppletPlugin: Java 8 Update 45 (installed 2015-05-12) Check version
Flash Player (installed 2017-09-26) [Lookup]
Java (installed 2015-05-12) [Lookup]
Time Machine not configured!
44% com.apple.WebKit.WebContent
42% com.apple.WebKit.WebContent
39% DashboardClient
39% WindowServer
23% Safari
1022 MB kernel_task
346 MB SophosScanD
193 MB com.apple.WebKit.WebContent
163 MB Mail
163 MB com.apple.WebKit.WebContent
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 269 KB SophosWebIntelligence
303 KB 537 KB IMRemoteURLConnectionAgent
560 KB 122 KB Mail
192 KB 336 KB apsd
51 KB 46 KB SophosScanD
Top Processes by Energy Use: ⓘ
38.04 DashboardClient
31.60 SophosAutoUpdate
21.76 WindowServer
18.76 EyeConnect
16.12 com.apple.WebKit.WebContent
2.02 GB Available RAM
18 MB Free RAM
5.98 GB Used RAM
2.01 GB Cached files
63 MB Swap Used
Software installs (last 30 days): ⓘ
Maxthon: 5.0.30 (installed 2017-09-24)
HomeBudget Lite: 3.2.9 (installed 2017-09-24)
Memory Clean: 6.3 (installed 2017-09-24)
Microsoft AutoUpdate: (installed 2017-09-24)
Office 2011 14.7.7 Update: (installed 2017-09-24)
Office 2011 14.7.7 Update: (installed 2017-09-24)
Adobe Flash Player: (installed 2017-09-24)
Microsoft AutoUpdate: (installed 2017-10-04)
Malwarebytes for Mac: (installed 2017-10-05)
Malwarebytes for Mac: (installed 2017-10-05)
Oracle VM VirtualBox: 5.1.28 (installed 2017-10-10)
Adobe Flash Player: (installed 2017-10-10)
Hotspot Shield: 1.5.3 (installed 2017-10-11)
Microsoft AutoUpdate: (installed 2017-10-11)
Microsoft Office 2016 for Mac: (installed 2017-10-11)
Microsoft_Office_2016_VL_Serializer: (installed 2017-10-11)
Microsoft_Office_2016_VL_Serializer: (installed 2017-10-11)
Microsoft Office 2016 for Mac: (installed 2017-10-11)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-16 09:38:11 Last shutdown cause: 3 - Hard shutdown
2017-10-10 12:18:17 - ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist - Unknown
Start by uninstalling Sohos and Memory Clean.
最後更新：2017-10-17 23:43:54
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