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Please help me cancel The purchase of Tinder plus


Could you please help me cancel the subscription of Tinder plus and get the refund?

Because of wrong understanding, my niece has approved purchasing Tinder plus with the amount of 2,199,000 vnd.

I hope you can understand and help me with this case.

Thank you very much.
 

<Edited by Host>




From the date of purchase, you will have ninety (90) days to get a refund. After that, there's no way to get a refund.

 

From the picture you attached, you will have until September twenty-first (21st) to get a refund.

The first thing you will need to do is open mail, or whatever mailing app you use.

Next, look for the receipt for what you want to refund. In this case, it's Tinder Plus.

Once you've found the email receipt, open it, and look for where it says "Report a Problem"

Click or tap on the link. You will then be redirected to Apple's problem reports page.

You will then have to sign in with your Apple ID.

Then, you can choose the problem with your purchase, and describe it. This is so that people can't get "free trials." I'd recommend saying as much about it as you need, while not going off topic or saying too much. For example, you can say exactly what you did here; that because of a misunderstanding your niece purchased this.

 

I hope that you can get this sorted out.



Thank you very much, Gabriel.



I had same issue today before 2 hours ago, And i did as you recommended here.

 

Now my question is how much time it’ll take to refund me back and how I’ll be notified?



最後更新:2017-10-11 05:03:37

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