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Help MAC runs slow, shuts down randomly, and ra...

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-07 17:06:41

Download EtreCheck from https://etrecheck.com

Runtime: 7:02

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is restarting

Description:

The rainbow wheel is a problem and the computer will sometimes restart on its own

 

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 1340

 

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

 

Disk Information: ⓘ

    FUJITSU MJA2250BH FFS G1 disk0: (250.06 GB) (Rotational)

    [Show SMART report]

        (disk0s1) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 249.72 GB (197.45 GB free)

 

    HL-DT-ST DVDRW  GS31N  ()

 

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

        PixArt USB Optical Mouse

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

System Software: ⓘ

    OS X El Capitan 10.11.6 (15G1611) - Time since boot: about 2 hours

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

System Launch Agents: ⓘ

    [not loaded]    7 Apple tasks

    [loaded]    162 Apple tasks

    [running]    71 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    47 Apple tasks

    [loaded]    158 Apple tasks

    [running]    86 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-14) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-02-14) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-06) [Lookup]

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-02-14) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-02-14) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]

    [loaded]    com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-01-03) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-09-06) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09) [Lookup]

 

User Login Items: ⓘ

    iTunesHelper    Application (? 0 - installed 2017-09-19)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    SpeechSynthesisServer    Application

        (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

 

Internet Plug-ins: ⓘ

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-02-14) [Lookup]

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-18) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-09-11)

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-09-04) [Lookup]

    AdobePDFViewer: 17.012.20098 (installed 2017-09-04) [Lookup]

    Flash Player: 27.0.0.130 (installed 2017-09-18) [Lookup]

    Default Browser: 601 (installed 2016-07-08)

    SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]

 

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-08-29) [Lookup]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

        21%   Google Chrome Helper

        10%   Google Chrome

         9%   WindowServer

         4%   kernel_task

         4%   sysmond

 

Top Processes by Memory: ⓘ

    478 MB    kernel_task

    350 MB    Google Chrome Helper

    258 MB    Google Chrome Helper

    212 MB    Google Chrome

    172 MB    Google Chrome Helper

 

Top Processes by Energy Use: ⓘ

     11.52 WindowServer

      4.64 sysmond

      3.46 Finder

      3.26 Google Chrome Helper

 

Virtual Memory Information: ⓘ

    1.14 GB   Available RAM

    344 MB    Free RAM

    2.86 GB   Used RAM

    826 MB    Cached files

    512 KB    Swap Used

 

Software installs (last 30 days): ⓘ

    Microsoft OneNote: 15.38 (installed 2017-09-08)

    Adobe Flash Player:  (installed 2017-09-18)

    OneDrive: 17.3.6967 (installed 2017-09-19)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-10-07 14:11:44    Last shutdown cause: -60 - Corrupt filesystem

    2017-10-06 22:55:39    Microsoft Word.app Hang [Open]

    2017-10-06 22:54:59    OneDrive.app Hang [Open]

    2017-10-06 12:58:17    Kernel Panic [Open] [Details]

        3rd Party Kernel Extensions: None

最後更新：2017-10-08 06:46:12

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