I have a pop
I have a pop-up virus of some sort. Several days ago I kept having new tabs open up to securepaths.com. This has stopped happening but now I have new tabs opening to websites with the format sock##.pusher.com. The ## is a new number each time. for example I just had a new tab open to https://sock54.pusher.com/pusher/783/7uutj5gh/jsonp_send?i=a9kohendf
What is this and how can I stop it from opening on my mac? Please help this is very annoying.
There is a lot of information online about securepaths.com pop-ups, but nothing about sock__.pusher.com
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
This doesn't work. I also have pop-ups blocked and have even tried unchecking the box that enables javascript- neither seems to work. I still have new tabs opening to sock_ _.pusher.com.
Thank you for trying, but no luck yet
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
______________________________________________________________
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Start time: 16:25:14 06/09/17
Model Identifier: MacBookPro12,1
System Version: macOS 10.12.2 (16C67)
Kernel Version: Darwin 16.3.0
System Integrity Protection: Enabled
Time since boot: 1 day 1:25
FileVault: On
Diagnostic reports
2017-05-24 IMTransferAgent crash
Swap (MiB): 2123
Daemons
org.postfix.master
/Library/zenhnbqeznlw/zenhnbqeznlw
/Library/tbceuwuanxnv/tbceuwuanxnv
/Library/ugfzzttverke/ugfzzttverke
com.microsoft.autoupdate.helpertool
/Library/ulzpxfcwixdz/ulzpxfcwixdz
com.microsoft.office.licensingV2.helper
/Library/qcvenlfbfiwn/qcvenlfbfiwn
com.MacUpdater.agent
com.adobe.fpsaud
/Library/nzqewhjwpalh/nzqewhjwpalh
/Library/JXwZViWb/JXwZViWb.app/Contents/MacOS/JXwZViWb
Agents
com.pcv.hlpramcn
/Library/stannite-panicle/zmFUQeLq/fGKTsOJw/bGEBAosL/phellonic
/Library/cuspidine/cuspidine
com.valvesoftware.steamclean
/Library/caNTyoCw/mZxmejCV/pPHGASlN
com.macalive.helper.user.update
com.google.keystone.user.agent
launchd
/System/Library/LaunchDaemons/org.postfix.master.plist
- org.postfix.master
/Library/LaunchAgents/com.phellonic.plist
- N/A
/Library/LaunchAgents/com.pPHGASlN.plist
- N/A
/Library/LaunchDaemons/com.adobe.fpsaud.plist
- com.adobe.fpsaud
/Library/LaunchDaemons/com.apple.milobe.plist
- com.apple.milobe
/Library/LaunchDaemons/com.apple.pertino.plist
- com.apple.pertino
/Library/LaunchDaemons/com.apple.rothl.plist
- com.apple.rothl
/Library/LaunchDaemons/com.apple.schiwarkin.plist
- com.apple.schiwarkin
/Library/LaunchDaemons/com.apple.tiavorurn.plist
- com.apple.tiavorurn
/Library/LaunchDaemons/com.JXwZViWb.plist
- N/A
/Library/LaunchDaemons/com.MacUpdater.agent.plist
- com.MacUpdater.agent
/Library/LaunchDaemons/com.microsoft.autoupdate.helpertool.plist
- com.microsoft.autoupdate.helpertool
/Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist
- com.microsoft.office.licensingV2.helper
/Library/LaunchDaemons/com.nzqewhjwpalh.plist
- N/A
/Library/LaunchDaemons/com.qcvenlfbfiwn.plist
- N/A
/Library/LaunchDaemons/com.tbceuwuanxnv.plist
- N/A
/Library/LaunchDaemons/com.ugfzzttverke.plist
- N/A
/Library/LaunchDaemons/com.ulzpxfcwixdz.plist
- N/A
/Library/LaunchDaemons/com.zenhnbqeznlw.plist
- N/A
Library/LaunchAgents/com.cuspidine.plist
- /Library/cuspidine/cuspidine
Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.user.agent
Library/LaunchAgents/com.macalive.helper.update.plist
- com.macalive.helper.user.update
Library/LaunchAgents/com.pcv.hlpramcn.plist
- com.pcv.hlpramcn
Library/LaunchAgents/com.valvesoftware.steamclean.plist
- com.valvesoftware.steamclean
Bundles
/Library/Extensions/BJUSBLoad.kext
- jp.co.canon.bj.print.BJUSBLoad
/Library/Extensions/CIJUSBLoad.kext
- jp.co.canon.ij.print.CIJUSBLoad
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Library/Keyboard/en-dynamic.lm
- com.apple.LanguageModeling.en
Library/Keyboard/es-dynamic.lm
- com.apple.LanguageModeling.es
Library/Keyboard/it-dynamic.lm
- com.apple.LanguageModeling.it
Contents of /etc/hosts
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
Contents of /etc/pf.conf
scrub-anchor "com.apple/*"
nat-anchor "com.apple/*"
rdr-anchor "com.apple/*"
dummynet-anchor "com.apple/*"
anchor "com.apple/*"
load anchor "com.apple" from "/etc/pf.anchors/com.apple"
Contents of /etc/syslog.conf
install.* @127.0.0.1:32376
Contents of /etc/pam.d/authorization
auth optional pam_krb5.so use_first_pass use_kcminit
auth optional pam_ntlm.so use_first_pass
auth required pam_opendirectory.so use_first_pass nullok
account required pam_opendirectory.so
Contents of /etc/pam.d/authorization_aks
auth required pam_aks.so
account required pam_opendirectory.so
Contents of /etc/pam.d/authorization_ctk
auth required pam_smartcard.so use_first_pass pkinit
account required pam_opendirectory.so
Contents of /etc/pam.d/authorization_la
auth required pam_localauthentication.so
auth required pam_aks.so
account required pam_opendirectory.so
Contents of /etc/pam.d/checkpw
auth required pam_opendirectory.so use_first_pass nullok
account required pam_opendirectory.so no_check_home no_check_shell
Contents of /etc/pam.d/chkpasswd
auth required pam_opendirectory.so
account required pam_opendirectory.so
password required pam_permit.so
session required pam_permit.so
Contents of /etc/pam.d/cups
auth required pam_opendirectory.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
Contents of /etc/pam.d/ftpd
auth required pam_opendirectory.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
Contents of /etc/pam.d/login
auth optional pam_krb5.so use_kcminit
auth optional pam_ntlm.so try_first_pass
auth optional pam_mount.so try_first_pass
auth required pam_opendirectory.so try_first_pass
account required pam_nologin.so
account required pam_opendirectory.so
password required pam_opendirectory.so
session required pam_launchd.so
session required pam_uwtmp.so
session optional pam_mount.so
Contents of /etc/pam.d/login.term
account required pam_nologin.so
account required pam_opendirectory.so
session required pam_uwtmp.so
Contents of /etc/pam.d/other
auth required pam_deny.so
account required pam_deny.so
password required pam_deny.so
session required pam_deny.so
Contents of /etc/pam.d/passwd
auth required pam_permit.so
account required pam_opendirectory.so
password required pam_opendirectory.so
session required pam_permit.so
Contents of /etc/pam.d/screensaver
auth optional pam_krb5.so use_first_pass use_kcminit
auth required pam_opendirectory.so use_first_pass nullok
account required pam_opendirectory.so
account sufficient pam_self.so
account required pam_group.so no_warn group=admin,wheel fail_safe
account required pam_group.so no_warn deny group=admin,wheel ruser fail_safe
Contents of /etc/pam.d/screensaver_aks
auth required pam_aks.so
account required pam_opendirectory.so
account sufficient pam_self.so
account required pam_group.so no_warn group=admin,wheel fail_safe
account required pam_group.so no_warn deny group=admin,wheel ruser fail_safe
Contents of /etc/pam.d/screensaver_ctk
auth required pam_smartcard.so use_first_pass
account required pam_opendirectory.so
account sufficient pam_self.so
account required pam_group.so no_warn group=admin,wheel fail_safe
account required pam_group.so no_warn deny group=admin,wheel ruser fail_safe
Contents of /etc/pam.d/screensaver_la
auth required pam_localauthentication.so
auth required pam_aks.so
account required pam_opendirectory.so
account sufficient pam_self.so
account required pam_group.so no_warn group=admin,wheel fail_safe
account required pam_group.so no_warn deny group=admin,wheel ruser fail_safe
Contents of /etc/pam.d/smbd
account required pam_sacl.so sacl_service=smb allow_trustacct
session required pam_permit.so
Contents of /etc/pam.d/sshd
auth optional pam_krb5.so use_kcminit
auth optional pam_ntlm.so try_first_pass
auth optional pam_mount.so try_first_pass
auth required pam_opendirectory.so try_first_pass
account required pam_nologin.so
account required pam_sacl.so sacl_service=ssh
account required pam_opendirectory.so
password required pam_opendirectory.so
session required pam_launchd.so
session optional pam_mount.so
Contents of /etc/pam.d/su
auth sufficient pam_rootok.so
auth required pam_opendirectory.so
account required pam_group.so no_warn group=admin,wheel ruser root_only fail_safe
account required pam_opendirectory.so no_check_shell
password required pam_opendirectory.so
session required pam_launchd.so
Contents of /etc/pam.d/sudo
auth required pam_opendirectory.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
Contents of /etc/periodic/daily/110.clean-tmps
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_clean_tmps_enable" in
[Yy][Ee][Ss])
if [ -z "$daily_clean_tmps_days" ]
then
echo '$daily_clean_tmps_enable is set but' \
'$daily_clean_tmps_days is not'
rc=2
else
echo ""
echo "Removing old temporary files:"
set -f noglob
args="-atime +$daily_clean_tmps_days -mtime +$daily_clean_tmps_days"
args="${args} -ctime +$daily_clean_tmps_days"
dargs="-empty -mtime +$daily_clean_tmps_days"
dargs="${dargs} ! -name .vfs_rsrc_streams_*"
[ -n "$daily_clean_tmps_ignore" ] && {
args="$args "`echo " ${daily_clean_tmps_ignore% }" |
sed 's/[ ][ ]*/ ! -name /g'`
dargs="$dargs "`echo " ${daily_clean_tmps_ignore% }" |
sed 's/[ ][ ]*/ ! -name /g'`
...and 21 more line(s)
Contents of /etc/periodic/daily/130.clean-msgs
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_clean_msgs_enable" in
[Yy][Ee][Ss])
if [ ! -d /var/msgs ]
then
echo '$daily_clean_msgs_enable is set but /var/msgs' \
"doesn't exist"
rc=2
else
echo ""
echo "Cleaning out old system announcements:"
[ -n "$daily_clean_msgs_days" ] &&
arg=-${daily_clean_msgs_days#-} || arg=
msgs -c $arg && rc=0 || rc=3
fi;;
*) rc=0;;
esac
exit $rc
Contents of /etc/periodic/daily/140.clean-rwho
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_clean_rwho_enable" in
[Yy][Ee][Ss])
if [ -z "$daily_clean_rwho_days" ]
then
echo '$daily_clean_rwho_enable is enabled but' \
'$daily_clean_rwho_days is not set'
rc=2
elif [ ! -d /var/rwho ]
then
echo '$daily_clean_rwho_enable is enabled but /var/rwho' \
"doesn't exist"
rc=2
else
echo ""
echo "Removing stale files from /var/rwho:"
case "$daily_clean_rwho_verbose" in
[Yy][Ee][Ss])
print=-print;;
*)
print=;;
...and 14 more line(s)
Contents of /etc/periodic/daily/199.clean-fax
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
if [ -d /var/spool/fax ]; then
echo ""
echo "Removing scratch fax files"
cd /var/spool/fax && \
find . -type f -name '[0-9]*.[0-9][0-9][0-9]' -mtime +7 -delete >/dev/null 2>&1;
fi
Contents of /etc/periodic/daily/310.accounting
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_accounting_enable" in
[Yy][Ee][Ss])
if [ ! -f /var/account/acct ]
then
echo '$daily_accounting_enable is set but /var/account/acct' \
"doesn't exist"
rc=2
elif [ -z "$daily_accounting_save" ]
then
echo '$daily_accounting_enable is set but ' \
'$daily_accounting_save is not'
rc=2
else
echo ""
echo "Rotating accounting logs and gathering statistics:"
cd /var/account
rc=0
n=$daily_accounting_save
rm -f acct.$n.gz acct.$n || rc=3
m=$n
...and 18 more line(s)
Contents of /etc/periodic/daily/400.status-disks
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_status_disks_enable" in
[Yy][Ee][Ss])
echo ""
echo "Disk status:"
df $daily_status_disks_df_flags && rc=1 || rc=3
;;
*) rc=0;;
esac
exit $rc
Contents of /etc/periodic/daily/420.status-network
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_status_network_enable" in
[Yy][Ee][Ss])
echo ""
echo "Network interface status:"
case "$daily_status_network_usedns" in
[Yy][Ee][Ss])
netstat -i && rc=0 || rc=3;;
*)
netstat -in && rc=0 || rc=3;;
esac;;
*) rc=0;;
esac
exit $rc
Contents of /etc/periodic/daily/430.status-rwho
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$daily_status_rwho_enable" in
[Yy][Ee][Ss])
rwho=$(echo /var/rwho/*)
if [ -f "${rwho%% *}" ]
then
echo ""
echo "Local network system status:"
prog=ruptime
else
echo ""
echo "Local system status:"
prog=uptime
fi
rc=$($prog | tee /dev/stderr | wc -l)
if [ $? -eq 0 ]
then
[ $rc -gt 1 ] && rc=1
else
rc=3
fi;;
...and 3 more line(s)
Contents of /etc/periodic/daily/999.local
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
rc=0
for script in $daily_local
do
echo ''
case "$script" in
/*)
if [ -f "$script" ]
then
echo "Running $script:"
sh $script || rc=3
else
echo "$script: No such file"
[ $rc -lt 2 ] && rc=2
fi;;
*)
echo "$script: Not an absolute path"
[ $rc -lt 2 ] && rc=2;;
esac
done
exit $rc
Contents of /etc/periodic/monthly/199.rotate-fax
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
echo ""
printf %s "Rotating fax log files:"
cd /var/log/fax
for i in *.log; do
if [ -f "${i}" ]; then
echo -n " $i"
if [ -x /usr/bin/gzip ]; then gzext=".gz"; else gzext=""; fi
if [ -f "${i}.3${gzext}" ]; then mv -f "${i}.3${gzext}" "${i}.4${gzext}"; fi
if [ -f "${i}.2${gzext}" ]; then mv -f "${i}.2${gzext}" "${i}.3${gzext}"; fi
if [ -f "${i}.1${gzext}" ]; then mv -f "${i}.1${gzext}" "${i}.2${gzext}"; fi
if [ -f "${i}.0${gzext}" ]; then mv -f "${i}.0${gzext}" "${i}.1${gzext}"; fi
if [ -f "${i}" ]; then mv -f "${i}" "${i}.0" && if [ -x /usr/bin/gzip ]; then gzip -9 "${i}.0"; fi; fi
touch "${i}" && chmod 640 "${i}" && chown root:admin "${i}"
fi
done
echo ""
Contents of /etc/periodic/monthly/200.accounting
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
oldmask=$(umask)
umask 066
case "$monthly_accounting_enable" in
[Yy][Ee][Ss])
W=/var/log/wtmp
rc=0
remove=NO
if [ $rc -eq 0 ]
then
echo ""
echo "Doing login accounting:"
rc=$(ac -p | sort -nr -k 2 | tee /dev/stderr | wc -l)
[ $rc -gt 0 ] && rc=1
fi
[ $remove = YES ] && rm -f $W.0;;
*) rc=0;;
esac
umask $oldmask
exit $rc
Contents of /etc/periodic/monthly/999.local
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
rc=0
for script in $monthly_local
do
echo ''
case "$script" in
/*)
if [ -f "$script" ]
then
echo "Running $script:"
sh $script || rc=3
else
echo "$script: No such file"
[ $rc -lt 2 ] && rc=2
fi;;
*)
echo "$script: Not an absolute path"
[ $rc -lt 2 ] && rc=2;;
esac
done
exit $rc
Contents of /etc/periodic/weekly/320.whatis
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
case "$weekly_whatis_enable" in
[Yy][Ee][Ss])
echo ""
echo "Rebuilding whatis database:"
MANPATH=`/usr/bin/manpath -q`
if [ $? = 0 ]
then
if [ -z "${MANPATH}" ]
then
echo "manpath failed to find any manpage directories"
rc=3
else
rc=0
/usr/libexec/makewhatis.local "${MANPATH}" || rc=3
if [ X"${man_locales}" != X ]
then
for i in ${man_locales}
do
LC_ALL=$i /usr/libexec/makewhatis.local -a \
-L "${MANPATH}" || rc=3
...and 9 more line(s)
Contents of /etc/periodic/weekly/999.local
if [ -r /etc/defaults/periodic.conf ]
then
. /etc/defaults/periodic.conf
source_periodic_confs
fi
rc=0
for script in $weekly_local
do
echo ''
case "$script" in
/*)
if [ -f "$script" ]
then
echo "Running $script:"
sh $script || rc=3
else
echo "$script: No such file"
[ $rc -lt 2 ] && rc=2
fi;;
*)
echo "$script: Not an absolute path"
[ $rc -lt 2 ] && rc=2;;
esac
done
exit $rc
Contents of /Library/Preferences/com.apple.security.appsandbox.plist (XML 1.0 document text, ASCII text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "https://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>UnrestrictSpotlightContainerScope</key>
<true/>
</dict>
</plist>
Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist (XML 1.0 document text, ASCII text)
<?xml version="1.0" encoding="UTF-8"?>
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