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iTunes could not connect because it is locked w...

Hi,

 

I just got my new macbook 2 weeks ago. When i plugged my iPhone, iTunes says it can't connect because it is locked with a passcode. I actually dont have a passcode, and my iPhone connects pretty fine with my other computer (windows). Plus iPhoto was able to connect with my iPhone. What should I do? Is the problem with iTunes or my iPhone?



You will get this message, when you connect the iDevice to a computer, that is different from the one you are usually syncing with. iTunes expects you to enter a passcode and to confirm, that you are trusting the computer that is trying to sync with the device.  Since your iPhone does not have a passcode, restore the phone in recovery mode as a new device: https://support.apple.com/kb/HT1808



oh geeez. By the way, it also works with my other laptop (windows). Guess i'll just restore it then. thanks!



I have a much easier possible solution!!

 

I had this same issue, trying to connect my new iPhone 5s to my Windows computer's iTunes. I was getting two different error messages:

 

- iTunes could not connect to the iphone because it is locked with a passcode

- iTunes could not connect to the iphone because the device timed out

 

I found this thread, but did not like the idea of having to restore my iPhone and losing all my settings/data on the phone. After trying several different things, I discovered that I had 5 devices listed under my "Devices" that were authorized, so the real issue was that I had reached my limit. I had several issues with my old iPhone 5s, and had to have it replaced twice. As a result, I had several old iPhones listed under devices that I no longer had. Erasing those solved the problem, and my new phone connected just fine to iTunes. To get rid of the old devices, you can:

 

Open iTunes

-> click on "store" in the upper left corner

     ->  from the drop-down menu, select "view account"

          -> enter your password

               -> under "iTunes in the Cloud", click on the blue "Manage Devices >"

                    -> remove any old devices

 

This solved my problem. Hope it helps others as well!



Hello

 

It was great and I did it

 

I tried to solve this problem for 3 days, but thanks to your Advice it is SOLVED

 

Thanks.

Vielen Dank.



I lost all my saved iMusic on my iPhone.  I am trying to log in to my MacBook on iTunes but it says "iTunes could not connect to the iPhone "Christian's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes." (There's nothing I can do to make this window go away)



Same problem here Turkeymoose, did you solve it and, if so, how?



最後更新:2017-10-16 10:21:15

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